Unlock the power of customer experiences
Build lasting relationships with our complete customer service solution.
#1 in Digital Customer Service use case by
New at Zendesk
Zendesk Relate 2023
Zendesk Relate, our global customer experience event, showed us the future of intelligent CX. If you missed it, no worries. You can still relive the action. Or check out our product announcements below.
Unlock intelligent CX
Feel the power of AI across your whole customer journey. Our keynote shows you how to get there.
Watch nowMeet Zendesk AI
AI is here to stay, but only Zendesk makes it easy to start. Better support, workflows and routing — right out of the box.
AI featuresCut costs the smart way
Find out how to use AI strategically to control costs while maintaining close customer connections.
Get the playbookZendesk for Service
Perfect the customer experience
“We love Zendesk because their API allows us to explore ways to get customer data in front of agents in ways that create a smoother, more personalised experience.”
Addie Wallace
Senior Director of Brand Marketing
Take your support personally
For long-term loyalty, every customer should feel like your only one. Zendesk for Service offers the support features you need to keep customers coming back.
Return on investment
Maximise your ROI
You’ll save time and money with Zendesk. Don’t take it from us; take it from Forrester. Their Total Economic Impact™ (TEI) study showed a 286% return on investment over three years.
Read the full reportImprove time to value
Zendesk works out of the box. Solve customer problems right away, rather than configuring complex software.
Reduce effort per ticket
Self-service and automation deflect up to 15% of agent contacts. Resolve remaining tickets faster with rich customer insights.
Keep costs low
You don’t need a developer army to start using Zendesk, or an influx of agents to keep using it. Efficiency and automation are baked in.
286%
Average ROI
Customers achieved over three years
US$20
Million
Net present value customers reached over three years
2
Months
Time it took for customers to receive payback
