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CRM database

CRM database

A CRM database makes it easy to improve the customer experience, while giving the company the tools to increase sales and give their customers exceptional support.

CRMSales success
7 secrets of sales leadership

7 secrets of sales leadership

In this expert roundup, learn how to coach the best agents, streamline your sales process and succeed in sales.

Sales success
Sales analytics

Sales analytics

Sales analytics doesn’t have to be complicated. Get the lowdown on what it means, how to do it right, and why it benefits your team.

Sales metrics dataSales success
Sales motivation

Sales motivation

Sales motivation runs deeper than quotas and bonuses. Here’s how to motivate your sales team with tried-and-true strategies.

Sales success
What is sales engagement?

What is sales engagement?

Learn how sales engagement helps your company improve communication with your customers in meaningful and specific ways.

Sales success
Value chain analysis how-to

Value chain analysis how-to

Value chain analysis (VCA) allows you to increase your company’s profit margin through a deep-level understanding of its inner workings.

Sales MethodologySales success
Using chat to generate leads, improve sales conversion rates and identify upselling opportunities.

Using chat to generate leads, improve sales conversion rates and identify upselling opportunities.

Chat provides a direct line between a rep and their prospective customers. Sales teams can use chat to generate leads, improve sales conversion rates and identify upselling opportunities.

Sales success
Zendesk triggers: what you need to know

Zendesk triggers: what you need to know

Zendesk triggers are powerful and flexible rules to help you automate tasks. Create and customise triggers to improve your efficiency and productivity.

Sales success