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Witbor

Certifications

4

Badge: Premier Solution Partner;

About us

We combine top industry talent, innovative tools, and efficient processes to deliver end-to-end IT implementation solutions, solving complex business challenges with scalable and tailored approaches.

We are a leading digital transformation and IT consulting company, specializing in Zendesk, Oracle Fusion & Netsuite, and enterprise technology solutions, with a strong presence across Latin America, the United States, and Europe.

With 10+ years of experience, we deliver end-to-end services across key industries including financial services, retail, aerospace, logistics, banking, telecommunications, and manufacturing.

Regional coverage: We operate with 5+ strategically located delivery centers, providing local support and global scalability across LATAM and beyond.
🔗 Learn more: https://witbor.com/

What we do
We provide business and technology consulting services focused on improving operational efficiency, customer experience (CX), and digital transformation.

Our services include:
✅ End-to-end project delivery (from strategy, design, and implementation to post-go-live support)
✅ Zendesk consulting, implementation, and optimization
✅ Oracle Cloud (ERP, HCM, EPM) consulting and implementation
✅ System integrations and API development
✅ Help desk and IT support services
✅ Infrastructure and managed services
✅ Custom software and application development

Our approach allows companies to focus on their core business, while we manage their technology, operations, and customer experience platforms.

Innovation & Product
As part of our innovation strategy, we developed Witalker, our proprietary WhatsApp integration app for Zendesk, designed to enhance customer communication and engagement.

Key features:
Proactive WhatsApp messaging campaigns
Ability to break the 24-hour messaging window
Automated notifications, promotions, and updates
Seamless integration with Zendesk Support
🔗 https://witalker.com/

Expertise & Team
Our team consists of highly skilled and certified professionals with deep expertise in:

✅ Zendesk (CX platforms & AI-powered customer service)
✅ Oracle Cloud solutions
✅ System integrations and enterprise architecture

We continuously invest in training, certifications, and innovation, ensuring we deliver scalable, high-impact solutions.

🏆 Recognition & Certifications
✅ Finalists and winners of Zendesk CX Awards
✅ Certified in ISO 9001 (Quality Management)
✅ Certified as a Great Place to Work (GPTW).

In 2026, we ranked #12 among the Best Places to Work in Argentina in the category of companies with up to 250 employees, reflecting our strong culture and commitment to excellence.
🔗 Nota INFOBAE

These achievements reflect our commitment to quality, customer success, and team excellence.

🤝 Why Witbor
We are more than a technology provider — we are a strategic partner that helps organizations:
✅ Accelerate digital transformation
✅ Improve customer experience (CX)
✅ Optimize operations and processes
✅ Scale with modern, cloud-based technologies

Services offered

Implementation

Development Services

System Integrator

CX Consultant

Training

Design/Guide Theming

Data Migration

Regions

Latin America (includes Central and South America)

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