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Zendesk Appoints Tifenn Dano Kwan as Chief Marketing Officer

Zendesk has named Tifenn Dano Kwan as Chief Marketing Officer. This appointment comes as Zendesk accelerates…

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Zendesk Commits $100M to Help Startups Build with AI, Expands VC Program

At its annual Relate conference, Zendesk today announced a new $100 million, two-year commitment to help…

Zendesk Completes Acquisition of Forethought

Zendesk today announced the completion of its acquisition of Forethought, an AI agent platform enabling Zendesk…

Zendesk Secures Key Industry Recognition as its AI-First Strategy Gains Momentum

Zendesk today announced it has been recognized as a Strong Performer in The Forrester Wave™: Customer…

Zendesk Advances Resolution Platform with Self-improving AI Agents from Proposed Forethought Acquisition

Zendesk expects autonomous AI to handle more service interactions than humans this year, marking a structural…

Zendesk Appoints Craig Flower as Chief Operating Officer

Operations and transformation leader will speed up Zendesk’s shift to becoming an AI-first company and improve…

Zendesk Announces 2026 Partner of the Year Award Winners

This honor recognizes businesses committed to delivering exceptional service to joint customers. Zendesk announced the winners…

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