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ZENDESK FOR SMALL BUSINESSES

Good service leads to greater success

Zendesk is the complete service solution you can count on both now and in the future. With our technology, you will bring ease to customers, increase your team's productivity and identify ways to grow your business.

Zendesk is the leader in customer service software

Fast time to value

Zendesk works right out of the box so that you can get up and running quickly and onboard agents in record time with our easy-to-use interface.

Built to last

Our solution is designed for growth, whether you are a small, medium or enterprise business. With Zendesk, you can provide a differentiated customer experience at scale.

Committed to your success

As the trusted choice, we empower you with our thought leadership and a team of experts ready to help you improve your customer experience.

Logo: GartnerLogo: Leader, Small Business Summer 2022Logo: Capterra Shortlist 2022Logo: Shopify Plus Certified

Venture-backed startups can get access to the Zendesk Suite free for six months.

OUR PRODUCT

Capabilities that push your teams forward

Product screen: Omnichannel
Product screen: Messaging
Product screen: Agent workspace
Product screen: Reporting and analytics
Product screen: Omnichannel

Give customers the ability to contact you on the channel they prefer. Zendesk has omnichannel support so that customers can reach you via email, live chat, phone and social media.

Learn more about Zendesk Suite
Product screen: Messaging
Product screen: Agent workspace
Product screen: Reporting and analytics

See how Zendesk makes customer service easier and better

+1,200 integrations ready for takeoff

Zendesk knows how to play well with others, so connecting your existing systems will be a breeze. We also have the Zendesk Marketplace, where you can find additional partners, apps and integrations.

TRUSTED BY OVER 88,000 SMALL BUSINESSES

Hear from the best,
our customers

Finance

“Zendesk lets us anticipate what customers want, quickly solve their problems and help customers help themselves. It is about meeting the customers on their terms.”

Read their story
eCommerce

"We chose Zendesk because of its suitability and easy implementation. We started with just Support and now have the complete Support Suite Enterprise solution with all the integrated channels."

Read their story
Healthcare

"Zendesk is a BAA-compliant platform that expedited our workflows a lot. We no longer need external tools to provide or get data from customers. We can now do everything directly in Zendesk."

Read their story
Retail

“Zendesk is a powerful tool that helps us treat our customers like royalty. It lets us directly connect with our customers and use their feedback to deliver better service, support and products.”

Read their story

PRICING

Plans worth every dollar

Suite Team

US$ 55 per agent/month billed annually

Get the fundamentals. Deliver support across any channel, all from one place.

Suite Growth

US$ 89 per agent/month billed annually

Go further with a little extra help. Tap into self-service and more automations.

Most popular

Suite Professional

US$ 115 per agent/month billed annually

Work even better together. Get deeper collaboration, routing and analytics.

Suite Enterprise

Talk to us for a comprehensive solution that meets all your enterprise needs.

Support-only plan starting as low as US$ 55/month billed annually.
Startups get Zendesk free for six months. See if you qualify.

FAQs

Questions?
We have answers.

Where forever customers are made

Customer portrait