Environmental Sustainability at Zendesk

Creating a sustainable future together

At Zendesk, we recognise that the environment is the key stakeholder and feel the urgency to take climate action. That is why we are committed to decarbonising our value chain and contributing to the world's progress toward a net zero future.

Our approach


We reduce our value chain emissions by optimising our own operations and engaging our suppliers.


We mitigate our residual emissions by purchasing an increasing amount of high-quality carbon offsets.


We use our financial resources to accelerate carbon removal technologies and progress towards a net zero economy.

Aligned to the United Nations Sustainable Development Goals

Affordable and Clean EnergyClimate Action

Our progress

At Zendesk, we tap into the unique power of our company to tackle climate change – our offices, our data hosting, our employee travel and our supply chain. We have made great progress over the past few years.

Since 2019, we have reduced our office electricity consumption by 44%. And we achieved our 100% renewable energy goal by purchasing utility-provided clean energy and high-quality Energy Attributes Certificates (EAC) equivalent to the amount of electricity consumption in our global offices.

Carbon removal investing

We know that carbon reduction is not enough. That is why we invest in nature-based solutions and engineering-focused technologies to remove carbon emissions from the atmosphere.

Charm IndustrialClimeworksCarbo CultureCarbon Cure

Global Impact Report

Take a look at our environmental, social and governance (ESG) efforts. See how Zendesk is improving the health and wellness of employees, how we are using our technology for complex social challenges and how we are reducing our impact on the planet.

Read the report