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Top Tips: For scaling your business in a changing world



Zendesk’s Top Tips webinar series is bringing a collection of best practices and insights from Zendesk to brighten up your day. Customer expectations are constantly changing, but the good news is that it is possible to keep up with all these demands and provide a great customer experience. The end result: you get happy and loyal customers, and even greater returns for your business.

In Part 3 of the series, we take a look at the Top Tips: For scaling your business in a changing world.

As your business matures, your technology needs to evolve too; you’ll need a way to scale your team’s efforts to serve more customers, without sacrificing the speed and quality that’s so important to delivering a great customer experience. Join us to get tips and tricks on how Zendesk can help you scale your support team for sustainable growth and long-term success.

Join our customer success experts to learn tips around:

  • Developing an effective customer service process to optimise your support solutions

  • Leveraging automation and tools to improve response time for customers

  • Enhance workflows to empower your agents to work smarter

Missed Part 2 Top Tips: For staying connected to your customers? Watch the on-demand now.

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Felicity Scheltingaphoto

Felicity Scheltinga

Customer Success Executive, Zendesk