Skip to main content

Podcast 1 min read

Conversations with Zendesk: The podcast

Launching on May 17, Zendesk’s new podcast will explore the latest customer experience trends, with the brightest minds weighing in on everything from AI to creating truly immersive customer journeys.

Last updated May 22, 2023

Zendesk is proud to announce its new podcast, Conversations with Zendesk, which will launch May 17 with the first of a two-part series about how AI can help businesses control costs and create better customer experiences. Be sure to tune in to hear what Kajabi’s Jared Loman and Zendesk’s Madison Hoffman and Caitlin Keohane have to say about AI’s power to boost chatbot effectiveness, maximize agent efficiency, and more.

Hosted by Zendesk’s Nicole Saunders, Conversations with Zendesk will be found here as well as on Spotify, Apple Podcasts, and YouTube. Subscribe today to get expert insights that will help your business stay competitive in a rapidly changing marketplace.

Related stories

Podcast
2 min read

Building AI-powered experiences for humans—with Upwork’s Brent Pliskow

With AI at the heart of their support operation, Upwork is raising the bar for their customers and their internal teams.

Podcast
1 min read

Lessons from an AI success story—with XP’s Guilherme Kolberg

Hear how one of Latin America’s largest investment firms is leveraging AI to improve their customer experiences and already seeing results.

Podcast
1 min read

Direct from Relate 2024—with Zappos Insights co-creator Robert Richman

Join us in Las Vegas where we sat down with Robert Richman, author of The Culture Blueprint, and had attendees place their bets on the future of customer service.

Podcast
1 min read

AI and the next CX revolution—with Zendesk’s Adrian McDermott and Teresa Haun

Join Zendesk experts Adrian McDermott and Teresa Haun as they unpack the history of CX transformation and what that means for an AI-powered future.