Transform your relationships with customers

"We were looking for an omnichannel experience, we were looking for AI and we were looking for self-service to aid cost reduction, but we also wanted to uplift the customer experience."

"As a growing digital subscription company, we need to be agile,” Porter explained. “Zendesk has helped us do just that. We can add a feature or implement a survey in a matter of one week—something that used to take months."

"I can't recommend Zendesk Support enough—I'm a huge advocate. I think it's the best piece of software we've ever used."

“Zendesk enables us to bring all the people involved in providing services to customers in any way, shape, or form onto one platform. It gives us that one comprehensive source of data and enables us to see what's going on with our customers and the work we're doing holistically.”

“Zendesk offers great customization and very intuitive user management. We could customize the look and feel of our public-facing help center, as well as incorporating and manipulating the workflows to suit our needs.”

“Within three weeks of signing off on a suite of Zendesk products ... Stanley Black & Decker global support teams were up and running on all channels with only one day of training.”