Webinars & Events hosted by Zendesk

Zendesk Showcase Sydney

Ilumina, Sydney

Join us at Zendesk Showcase in Sydney on June 25th, 2025. Discover cutting-edge innovations and learn how AI can enhance your service strategy. Connect with thought leaders, explore Zendesk breakthroughs, and network with industry trailblazers to gain fresh insights in customer experience!

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Zendesk Relate Digital: The top event for service leaders

Virtual | On-demand

Discover what's next in AI-powered service. Join us at Zendesk Relate Digital, the top digital event for service leaders. Get an exclusive look at the latest AI advancements shaping customer and employee interactions—plus an authentic, insightful conversation with Trevor Noah, the Emmy-award winning comedian and former host of The Daily Show.

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CX Trends 2025

Online

Nicholas Thompson, CEO of The Atlantic, and CX Trendsetters from Carnival Corporation, Carousell and Miko explore emerging AI trends and share insights on transforming CX with AI solutions.

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Zendesk AI Summit

Online

Hear Adam Grant and Stephanie Mehta share their visions for AI and the future of work, preview new Zendesk AI innovations and join our live Ask the Experts panel.

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AI and the future of CX

Online

Discover how AI is set to reshape customer experience by 2027. Together with CCW we will discuss what AI means for CX agents—and what actionable steps your organisation can take now on the road to AI automation.

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Unlocking the power of AI for CX

Online

Spend an hour delving deeper into AI market trends, along with the resulting challenges many businesses are facing, in our upcoming webinar. We’ll bring together some of the brightest minds in CX, including experts from International Data Corporation (IDC), AWS and our very own Jason Maynard, CTO AMER at Zendesk.

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