Our people
are your people
Our team offers an effective combination of broad customer service expertise and deep product knowledge to help you deliver a differentiated customer experience. From a strategic implementation to always-on service, we make sure you get the best value out of Zendesk.
The support behind Zendesk
We are a support organisation within a support organisation, so we get it. As the “super-users” and original beta testers who use the software every day, we are empowered to get you the answers you need.
Need help?
Access our Knowledge Base
We are big on self-service. Chances are, we’ve seen your question before.
Get answers nowTap into our Community
We serve a large variety of customers, in a wide range of industries.
Learn moreSolving problems, not tickets
We are a team of experts working in a solution centre, doing everything we can to resolve your problems.
People-first service
91.5%
Agent Satisfaction Score (ASAT)
Happy customers
95%
Customer Satisfaction Score (CSAT)
Resources
“I admire the philosophy of the Zendesk Customer Service team and their constant drive towards higher levels of service excellence. They are a vital partner that not only proactively improves our customer experience, but also helps ensure that we provide excellent service to our customers.”
— Emily Glass, Customer Experience Officer, Datto
