Customer retention
What is customer retention? 11 examples and strategies to retain customers
Businesses work hard to attract customers through a mix of marketing, social media and brand strategies.…
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Customer experience: strategies, importance and examples
Customers have come to expect more out of companies, but who can blame them? We’ve all…
What is a customer success manager? Responsibilities and job description
Does your company have a customer success manager? If not, you’re missing out. Here's how this role can help your organisation.