Request a free 14-day trial to Zendesk Support Enterprise
Try Support EnterpriseTry the Support Enterprise plan for free
Try the Support Enterprise plan for free
Customer expectations are always evolving—and so is your business. That’s why enterprise customer service software needs to be flexible. For a limited time, we’re offering a free 14-day trial to the Support Enterprise plan. Our Enterprise plan gives your company the tools you need to optimize your support operations, build better customer relationships and increase agent productivity—at any scale. Learn about some of the Enterprise plan features our customers love the most below.
Start your free 14-day trial to the Support Enterprise plan by filling the form below
79%
of customers agreed that upgrading to the Enterprise plan for Zendesk Support increased agent productivity, reduced costs, and boosted customer satisfaction.
Flexibility
Customize your support solution to fit the diverse needs across your business with contextual workspaces and multi-branding.
Contextual workspaces allow you to maximize agent productivity by giving you the ability to create unique ticket interfaces that surface up the right forms, macros, and apps based on the ticket at hand.
Advanced workflow
Set up, maintain, and change your support operations with ease with skills-based routing, multiple ticket forms, and premium sandbox.
With skills-based routing, you can get the right ticket to the right agent so agents can more efficiently navigate their day-to-day workflow and improve productivity.
Better customer relationships
Put people—not legacy CRM—at the center of your business. With the Enterprise plan for Support, you have access to Sunshine, a modern CRM platform, built on AWS. It provides you a complete picture of the customer, using any data - from anywhere. It gives you the agility to innovate and the power to scale, and the freedom to build the best customer experiences.
Sunshine includes features like custom objects, which allows you to store custom data entities, like Products and Subscriptions, that are unique to your industry and business. Contact us to get access.
Expertise to help you get started
Get up and running quickly with Professional Services. We’ll design a solution around your business and unique customer service goals, and partner with you to find the right approach. We also offer training and consulting packages to equip you with the knowledge and skills you need to take advantage of your expanded feature set.
Learn more about our Self-Starter and Fundamentals packages
(available at an additional cost).
“We now have the ability to have multiple teams working together in one instance of Zendesk, which allows them to collaborate and also focus their work in their area of subject matter expertise. The Support Enterprise Plan also allows us to scale in a more efficient and cost effective way, without compromising the quality of our service.”
Jess Winkelman
Director of Customer Service
