Zendesk for Startups Program

A program built for growth

Zendesk makes it easier to support your customers using our customer service, engagement and sales CRM solutions. Qualifying early-stage startups get Zendesk free for six months.

Customer support software that is scalable and easy to use

Reach your full potential

Manage customer interactions in one place

Arm your team with software designed to resolve customer inquiries and issues quickly via messaging, live chat, social, email and phone.

Unlimited access
to our community

Engage with our community of founders and customer experience leaders. Learn best practices, grow your network and strengthen your business strategy with expert guidance.

Your cost?

We know that the price matters, so the first six months are on us. During the program, you have unlimited access to Zendesk products and training.

Powerful capabilities

Build a service solution
that works for you

Do more without increasing headcount. With our AI powered capabilities, you can set up chatbots to provide support even when you are logged off. Use AI to suggest help centre articles and respond to FAQs.

Programme details

Everything you should know

Before you apply, there are three prerequisites to ensure you qualify:
  • New Zendesk customer

    Previous or active paid customers do not qualify for the Zendesk credit offer, but you can still access our community, events, and training

  • Fewer than 50 employees

  • Raised outside funding (Angel, Pre-seed, Seed and Series A rounds are welcomed)

The Startups Program

Get unlimited access to all Zendesk products, build connections in our community and learn best practices from our very own experts.

Free for six months

Need more information? Check out our FAQs

After the program, you can pick from pricing plans starting out at US$ 55/monthly

Suite Team

Get the fundamentals right. Deliver support across any channel, all from one place.

Suite Growth

Go further with a little extra help. Tap into self-service and automations.

Most popular

Suite Professional

Work even better together. Get deeper collaboration, routing and analytics.

Program Alumni

Brands who trusted Zendesk from the start

Logo: Freshly
Logo: Microverse
Logo: Impossible Foods
“CX has been a top priority for Freshly from day one. As soon as we shipped our first meal, we knew the questions, comments and concerns from our customers would immediately follow. How we dealt with those touchpoints would define our reputation as a customer-first brand.”

Michael Wystrach

CEO and Co-Founder, Freshly


Customer satisfaction rating (CSAT)


Acquired by Nestle

Startup partnerships

It involves many people

We work with world-class investors, accelerators and technology partners to set their startups up for success. Startups who sign up through our partners unlock exclusive Zendesk benefits.

Partner with us

Frequently asked questions, answered

Qualifications and approval process

Startup on the
right foot