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ZENDESK for small businesses

Good service leads to greater success

Zendesk is the complete service solution you can count on both now and in the future. With our technology, you will bring ease to customers, increase your team's productivity and identify ways to grow your business.

Zendesk is the leader in customer service software

From speed in service to providing value

Zendesk works right out of the box, so you can get ready to work quickly and onboard agents in record time with our easy-to-use interface.

Built to last

Our solution is designed for growth, whether you are a small, medium or enterprise business. With Zendesk, you can provide a differentiated customer experience at length.

Committed to your success

As the trusted choice, we empower you with our thought leadership and a team of experts ready to help you improve your customer experience.

Logo: GartnerLogo: Leader, Small Business Summer 2022Logo: Capterra Shortlist 2022Logo: Shopify Plus Certified

Early-stage startups can get access to Zendesk free for six months.

Our Product

Capabilities that push your teams forward

Product screen: Omnichannel
Product screen: Messaging
Product screen: Agent workspace
Product screen: Reporting and analytics
Product screen: Omnichannel

Give customers the ability to contact you on the channel they prefer. Zendesk has omnichannel support ready right in time so customers can reach you via email, live chat, phone and social media.

Learn more about Zendesk Suite
Product screen: Messaging
Product screen: Agent workspace
Product screen: Reporting and analytics

See how Zendesk makes customer service easier and better

+1,200 integrations ready for takeoff

Zendesk knows how to play well with others, so connecting your existing systems will be quite easy. We also have the Zendesk Marketplace, where you can find additional partners, apps and integrations.

Trusted By Over 88,000 Small Businesses

Hear from the best,
our customers


“We chose Zendesk because of its suitability and easy implementation. We started with just Support and now have the complete Support Suite Enterprise solution with all the integrated channels.”

Read their story

“Zendesk is a BAA-compliant platform that expedited our workflows a lot. We no longer need external tools to provide or get data from customers. We can now do everything directly in Zendesk.”

Read their story

“Zendesk is a powerful tool that helps us treat our customers like royalty. It lets us directly connect with our customers and use their feedback to deliver better service, support and products.”

Read their story


Plans worth every dollar

Suite Team

US$ 55 per agent/month billed annually

Get the fundamentals. Deliver support across any channel, all from one place.

Suite Growth

US$ 89 per agent/month billed annually

Go further with a little extra help. Tap into self-service and automations.

Most popular

Suite Professional

US$ 115 per agent/month billed annually

Work even better together. Get deeper collaboration, routing and analytics.

Suite Enterprise

Talk to us for a comprehensive solution that meets all your enterprise needs.

Support-only plan starting as low as US$ 55/month billed annually.
Startups get Zendesk free for six months. See if you qualify.

Zendesk Ventures

A partner you can trust

Zendesk Ventures provides capital and expertise for your company. If you are advancing the customer and employee experience and innovating with Generative AI—we want to hear from you.


We have answers.

Where forever customers are made

Customer portrait