The following guidelines are provided to help you proceed with the 30 Day FREE Trial and implementing this App:

Note: Installation on a Zendesk sandbox is very similar, although billing details will not be collected as the App is free of charge forever.

After initiating the Zendesk App Marketplace free trial, we recommend that you accept the native app configuration settings defaults. Use the Inline Manual provided with the Cloudset Framework to learn more about the settings available.
Select the app icon to give access to our embedded Cloudset Framework. This will start the Zendesk secure OAuth authentication request, based on the currently logged in admin user.
This authentication can be revoked at any time by that admin user who installed the app, by selecting the user account security tab. API access is needed to enable the configuration tool to read and write app configuration data to the app installed on Zendesk.
Once completed, a billing details screen will be presented to capture invoicing address details. Invoice history and records can be after that accessed and downloaded.
If Zendesk security Restricted IP has been set-up, details of can be obtained from the CloudSET Framework Zendesk(s) tab, together with Forget Token method to support changing admin user account.
Once the extended registration has been completed, you will be able to use the app configuration tool to get started.
You will have 30 days to evaluate the app. At any time during the trial, uninstall the app to cancel the trial. This will automatically ensure that your credit card won't be charged.
After 30 days you first payment in advance will be taken. This will automatically renewed every month until you uninstall the app.
The monthly invoice will be charged on the basis of how many agents you have and how the agent count profile changed.
For any issues or questions - raise a ticket with support@cloudset.net

Note: If other Cloudset apps are subsequently purchased, neither the OAuth Authentication, billing address details, nor Help Center integration steps are required as these a centrally managed with the one Cloudset Account which is automatically created on the first app purchase and install.

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