Sales
With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.
The sales cycle: what is it and what are the 7 main stages?
When you understand the sales cycle, you can experience success more consistently. Learn how to make the most out of yours.
Latest stories
Best practices
10 min read
12 positioning statement examples and how to write your own (free template)
Align your marketing and sales messaging with a clear positioning statement. Get inspiration for writing your own with these 10 examples.
Best practices
8 min read
What Is the CRM process? 5 steps & key components
The CRM tool itself is what provides the data and functionality required by your team to execute this strategy and ultimately turn leads into customers.
Best practices
5 min read
What is a sales CRM?
When most people refer to a CRM (customer relationship management) they’re referring to software or a…
Discover AI innovations shaping service at Zendesk AI Summit
Join us for our biggest digital event of the year. Hear from LinkedIn co-founder Reid Hoffman, be the first to see new AI innovations and choose sessions tailored to your role. Plus, get your AI questions answered by experts during the live Q&A. Watch now.
Best practices
14 min read
Customer data management: 8 ways to manage and protect your customer data
Managing customer data is a hot topic. According to one report, consumer data is now the…
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