Customer support social media

Understanding the difference between WhatsApp and WhatsApp Business

Understanding the difference between WhatsApp and WhatsApp Business

WhatsApp is the most popular chat app in the world and the top messaging app used by companies. Here's your complete guide to WhatsApp Business.

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Providing great social media customer service
Best practices | 11 min read

Providing great social media customer service

What is social media customer service? Social media customer service is offering support through social channels,…

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