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Zendesk’s Binding Corporate Rules and Privacy Compliance Program

Zendesk’s Binding Corporate Rules (BCRs) for both controller and processor activities have been approved by the Irish Data Protection Commissioner. This approval validates our commitment to the highest standards of data protection and provides a robust framework for our global data transfers and privacy compliance program.

Zendesk Controller Binding Corporate Rules
Zendesk Processor Binding Corporate Rules

Zendesk has obtained approval from the ICO to use UK Binding Corporate Rules for Controllers and Binding Corporate Rules for Processors, which are formed using the UK Addendum to the EU Binding Corporate Rules. The UK Binding Corporate Rules ensure the adequate protection of personal data when it is transferred out of the UK.

Zendesk Group UK BCR Summary (Effective 2025)