Customer retention
What is customer retention? 11 examples and strategies to retain customers
Businesses work hard to attract customers through a mix of marketing, social media and brand strategies.…
Latest stories
Best practices | 15 min read
Customer experience: strategies, importance and examples
Customers have come to expect more out of companies, but who can blame them? We have…
Best practices | 8 min read
What is a customer success manager? Responsibilities + Job description
Does your company have a customer success manager? If not, you are missing out. Here is how this role can help your organisation.