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Cutting costs without sacrificing quality can be a challenge. Find out how to power up your manufacturing CX with AI.
See how leading manufacturers are using artificial intelligence to stay ahead of the competition.
Creating great retail customer experiences can be a challenge. Learn how to unlock the power of AI and make your shop pop.
In this Zendesk white paper, consumers share their thoughts about how AI will transform customer service and why they think businesses aren't doing enough to embrace the technology.
New Zendesk app integrations are here. Learn all about how these integrations can help out your sales and support teams.
See how Lush used Zendesk to find retail success, realizing a 369 percent ROI.
Get the latest research and expert tips on how to create game-changing financial services CX in 2023.
A recent surge of AI advancements has been a spark of hope in a challenging time. See how teams are using new technologies to control costs and increase employee productivity.
Agents and AI must work hand in hand to deliver the kinds of experiences that keep customers coming back.
See how leading healthcare companies are transforming their technology to deliver modern, secure experiences across many different stakeholder groups.
Prepare to see massive changes in how customers find products, engage with companies, and experience brands–thanks to generative AI. In some cases, these changes are already taking place.
A recent report from Gartner explains how customer service organizations can benefit from using AI to cut costs and add value.
Spring is here–along with new Zendesk app integrations. Learn all about how these integrations can help out your sales and support teams.
Discover how investing in AI solutions can help manufacturers become sustainable and drive growth.
Get the latest research and expert tips on how to create game-changing retail CX in 2023.
Learn 5 CX trends that are improving communications across America’s college campuses and universities in 2023.
Explore the top retail trends of 2023, including meeting shoppers where they are, the rise of phygital, and hyper-personalization.
Increased customer satisfaction, more efficient agents, and better conversational experiences. That's Agent Workspace.
Proactive Messages help deflect tickets, convert leads, and create better conversational experiences for customers.