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Shopify Macros

Use Shopify variables in your help desk messages and responses

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When using Zendesk, you will often respond with references to details in the customer's Shopify order. Details like:

  • Order number

  • Order status

  • Total paid

  • Customer info (e-mail, phone, etc.)

  • Any line item info

  • Any payment details

  • Address info

  • Shipping info (method used, shipping paid, etc.)

We make those Shopify variables available directly in your macros, so you don't have to jump into Shopify, dig out the order, and copy/paste them all the time.

We also make it easy to build the macros that include Shopify variables, with an intuitive editor that is aware of all possible Shopify variables.

Finally, the Shopify Macros side app on Zendesk makes it simple to apply these macros when responding to customers.

App details

Works with
support
Ticketing System
Author
Sidr
Version
1.0
Price (USD)
Free

Apps install directly into your account

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