Novità
SummaryFalcon
AI-powered ticket summarization
Funziona con
Support
Sviluppatore
Easyfalcon
About this app
EasyFalcon builds practical AI tools for support teams. SummaryFalcon analyzes Zendesk tickets to generate concise intent summaries, categories, and sentiment so agents can triage faster, respond consistently, and monitor trends. Data disclosure: SummaryFalcon receives Zendesk ticket content and related metadata, processes it on EasyFalcon infrastructure and with OpenAI to generate analysis results, writes those results back to Zendesk, and applies configured retention controls. Privacy policy: https://easyfalcon.com/privacypolicy
Dettagli app
Istruzioni per l’installazione
Install SummaryFalcon and start getting AI-powered summaries of your support tickets automatically.
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Piani e prezzi
Starter
Free 7-day trial, then $69.00 per month
1,000 summaries per month• AI intent summary, category, and confidence fields• 100 intent categories with customer-extensible mapping
Prova gratuitaGrowth
Free 7-day trial, then $179.00 per month
5,000 summaries per month• AI intent summary, category, and confidence fields• 100 intent categories with customer-extensible mapping
Prova gratuitaProfessional
Free 7-day trial, then $449.00 per month
20,000 summaries per month• AI intent summary, category, and confidence fields• 100 intent categories with customer-extensible mapping• Customer sentiment• Dedicated Sentiment Dashboard page (contains volume vs sentiment matrix)• Weekly insights newsletter
Prova gratuitaBusiness
Free 7-day trial, then $999.00 per month
50,000 summaries per month• AI intent summary, category, and confidence fields• 100 intent categories with customer-extensible mapping• Customer sentiment• Dedicated Sentiment Dashboard page (contains volume vs sentiment matrix)• Weekly insights newsletter
Prova gratuita