Zoho Assist Remote Support

Instant Remote Support and Screen Sharing directly from a ticket

(6)

With Zoho Assist Remote Support App, your support team can quickly launch and provide remote support to customers right from the Zendesk ticket itself. Zoho Assist automatically updates the session details in the comments section of Zendesk support tickets. It includes the session duration, session notes, session key and the start/end time at the end of every session.

This integration also allows you to update the Zendesk ticket status when you end your Zoho Assist remote support session. You can also note down your comments using the session notes feature.

Boost your customer satisfaction

No more screenshots or endless email loops. Increase your customer satisfaction rate by providing instant remote support to customers anywhere in the world.

Close your tickets faster

Access remote desktops and troubleshoot easily with the professional features like File Transfer, Remote Reboot, Safe Mode Reboot and close your Zendesk tickets faster.

Dettagli app

Funziona con
support
Ticketing System
Autore
Zoho Assist
Versione
2.0
Prezzo (USD)
Free to install
See pricing details
Assistenza
ContattaciSito

Le app vengono installate direttamente nel tuo account

Cosa si dice in giro

5.0

(6)

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