Supervisor is a powerful app for Zendesk that streamlines the process of managing support groups. With Supervisor, administrators can easily add or remove multiple agents from various support groups, making it easy to organize and assign agents to different groups.

One of the key benefits of Supervisor is its ability to help administrators quickly and easily reassign agents from one group to another. This feature is especially useful when dealing with a large volume of customer inquiries, as it allows administrators to quickly move agents to the areas where they are most needed, ensuring that inquiries are handled promptly and efficiently.

Features

Add or remove agents from support groups
Reassign agents from one group to another
Change agents default groups
List with administrators, agents and light agents allowing you to easily consult their respective groups

Benefits

Streamline support team management
Improve efficiency and effectiveness of customer support
Quick and easy reassignment of agents to areas of need
Supervisor is a valuable tool for any Zendesk user looking to improve their support team management. Try it now to see the benefits for yourself!

Coming Soon

Delegate to other roles (eg team leader, supervisor, coordinator or whatever) to the add and remove of agents in the support groups for which the role is responsible
Bulk import or export (agents, groups and membership)

Terms of use and other information are available on the app page: https://2app.pro/supervisor-on-zendesk/

Questions and suggestions please contact support@2app.pro

Supervisor

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