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Partner Awards 2023: Winners help Zendesk deliver exceptional CX

Published January 11, 2024

Zendesk has announced the winners of its annual Partner Awards, honoring the best Go-to-Market (GTM) and Technology businesses for exceptional growth and innovation. For years, Zendesk has been partnering with businesses that make our products and solutions key elements in their offerings. Partners are integral to our success by extending our reach, ensuring successful implementations, and building custom solutions for our joint customers around the world.

“We’re excited to recognize our partners who have been instrumental in propelling customer success throughout 2023,” said Thenu Kittappa, Global RVP, Partner and Channel Sales at Zendesk. “Their contribution to the Zendesk mission is critical. They help us simplify the complexity of doing business, making it effortless for companies and customers to build meaningful connections.”

From a global network of over 2,700 partners, the award winners are the standout performers of 2023. The selection process is based on data reflecting sales achievement, performance, and innovation. The winners are:

Most Valuable Partner of the Year

Awarded to the GTM partner that has shown exceptional dedication and expertise in driving customers success, as well as sourcing the most business in the world.

GTM Partner of the Year

Awarded to partners that sourced the most business in the region they serve.

GTM Partner Growth of the Year

Awarded to the partner with the largest percentage of growth in sourced business year over year.

Deal of the Year

Awarded to the GTM partner that surpassed expectations during the customer sales cycle.

Innovator of the Year

Awarded to the GTM partner that demonstrated the most innovative solution to address a customer issue.

Tech Partner of the Year for Required Customer Integrations

Awarded to Tech Alliances partners with the most required integrations to drive customer success by Zendesk market segment.

Tech Partner of the Year for Customer Adoption

Awarded to the Tech Alliance partner with the largest percentage increase in customer implementations year over year.

Tech Partner of the Year for Best Collaboration

Awarded to the Tech Alliance partner that has significantly enhanced customer success through consistent, effective, and efficient collaboration with various internal teams at Zendesk.

“We take immense pride in our partners’ accomplishments. Their success is a reflection of their commitment to delivering exceptional customer experiences,” said Pascal Pettinicchio, VP of Corporate Development & Technology Alliances at Zendesk. “As we look forward, we’re excited to continue this journey, fostering innovation and mutual growth. Our partners are integral to our vision, and we eagerly anticipate celebrating more shared successes in the future.”

For more information about the Zendesk Partner Program visit

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