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Community forums

Community forums turn questions into conversations and answers. Get best practices for fostering engagement and peer-to-peer support.

Community forums

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The new face of user groups

The new face of user groups

User groups offer an excellent way to build your professional profile, grow your network and further develop your leadership skills. Learn more about new user groups launching at Zendesk.

Forum software and how can it benefit customers

Forum software and how can it benefit customers

Have you ever considered a forum for your business? Put aside your qualms and find out the benefits to sales, customer service and community spirit

The benefits of owning your support community

The benefits of owning your support community

There are many benefits to hosting a support community beyond supplementing a help portal—including better knowledge sharing, fostering productive conversations, enabling product experts, moderating conversations, SEO and more.