Zendesk Client Services & Partners

To ensure you have the best possible experience with Zendesk, we have a team of partners around the world with excellent technical skills and a deep understanding of our products. Whether you need consulting, technical assistance, custom development or any other services with Zendesk, you will find a knowledgeable partner to help you in our partner network.

4mation Technologies

4mation.com.au info@4mation.com.au +02 9213 1300 Australia

4mation Technologies is a full-service website and software development agency based in Sydney, with a large team of over 45 experienced digital strategists, developers and creative professionals dedicated to achieving your unique business objectives. Over the last 13+ years, we’ve worked on hundreds of successful projects for some of Australia’s best-known and fastest growing companies. Visit our website to find out more.

729 Solutions

www.729solutions.com/zendesk/ contact@729solutions.com
+1 (415) 985-7073 United States

729 Solutions is a Zendesk development partner specializing in best practice implementations. We can handle migrations from your old software and build beautifully designed guides. 729 can integrate with any other system, build custom apps or improve customer support efficiency with automations, triggers, etc.

Aktie Now

www.aktienow.com comercial@aktienow.com
+55 (11)2311-2075

Nosso objetivo é criar e entregar projetos para aprimorar a experiência de atendimento ao cliente, através de profissionais qualificados, tecnologias avançadas e inovação. Queremos ajudar as empresas a entender e se conectar melhor com seus clientes, usando tecnologia para melhorar a experiência interna e externa de atendimento e tornar o processo de suporte uma ferramenta de marketing e fidelidade.


+55 11 3230-6031

A RC é uma empresa 100% especializada em soluções nas nuvens atuando diretamente no desenvolvimento técnico de soluções. Em parceria com a Zendesk ajudamos nossos clientes a suportar suas operações de alta complexidade e a melhorar sua performance de atendimento.



Desde la vereda del conocimiento, la experiencia y la tecnología, ayudamos a nuestros clientes a mejorar en sus áreas de negocios, impactando positivamente la fidelizacion y satisfaccion de sus clientes como un gran diferenciador. A través de distintas metodologías desarrollamos soluciones innovadoras para los diversos ámbitos empresariales, contribuyendo al crecimiento y aumento de rentabilidad de las compañias. Omnicanalidad, Machine Learning, Inteligencia Artificial y Big Data han sido la base en el desarrollo de nuestros proyectos en Latinoamérica.

Alchemic Dream

www.alchemicdream.com business@alchemicdream.biz Canada, United States, Germany

Alchemic Dream provides Customer Support, Community & Social Media Management, and Localization services in 40 languages. Since 2001, we have helped hundreds of online gaming companies (MMOs, social games, mobile games) and payment solution providers launch their products and manage their international users with flexible and cost-effective solutions. Our Zendesk specialists can also assist setting up your Zendesk account in various languages and integrate it in several medias to truly benefit from the great features offered by your Zendesk plan. Contact us to find out more!


www.appamondo.com sales@appamondo.com 0843 224 9088 England

It’s simple – we DEPLOY, EDUCATE end-users and SUPPORT technologies including Zendesk that transform the way you work. Let us help you create a web-based organisation that can be operated from any place, on any device.


+52 (55) 5077 7007 México

Diseñamos estrategias de Customer Experience para ayudar a las empresas a evolucionar en organizaciones orientadas al cliente por medio de servicios y tecnología, para mantener eficiencia operativa, satisfacción del cliente y lograr la recomendación.

AlwaysOn Chile

Chile +56 22 7521380

Always On es una empresa con más de 14 años de experiencia, especializada en el desarrollo e integración de plataformas para la entrega de servicios. Nuestro modelo de negocios es B2B, nuestros servicios apunta a entregar valor agregado a los productos y/o servicios de nuestros Clientes. Entregamos servicios para el “Cuidado de la Vida Digital de las Personas”, que buscan proteger la información que manejan a diario, y toda aquella que dejan como huella en la red. Always On no es un Partner Comercial, que da soporte en la generación de Estrategias Comerciales, Desarrollo de Productos, Campañas de Marketing Digital, Generación de Tráfico en Plataformas Web, etc., es decir un Partner de Negocios “Integral”, es esta nuestra ventaja Competitiva.


+57 1744 7912

BIDDA es una empresa que apoya a sus clientes en diseño, integración y soporte de soluciones TIC, respaldados en procesos de investigación e innovación. nuestras soluciones:

  • Infraestructura en la Nube
  • Videoconferencia en la Nube
  • Telefonia en la Nube
  • Planes de continuidad de negocio
  • Gestión de mesas de ayuda (NOC y SOC)
  • Software de mesa de ayuda

Entregamos a nuestros clientes soluciones TIC de clase mundial, adaptándolas a sus necesidades y ofreciendo la mejor relación costo-eficiente del mercado.


www.gobillow.com zendesk@gobillow.com United States

Zendesk is a robust product. Macros, triggers, automations – what does it all mean? Where is the value? How does Zendesk fit into your process? We make your transition to Zendesk easy. We provide best practices, custom configuration, custom development, and extensive support and training. Contact us to learn about how you can get the best experience with Zendesk. We will get you up and running in no time!



Bimyou nace para ayudar a las empresas a mejorar su manera de relacionarse con los clientes; Analizamos, asesoramos, desarrollamos y formamos a las empresas en todo lo relacionado con la integración y gestión de la plataforma Zendesk. Nuestra amplia experiencia en el sector nos permite ofrecer soluciones a medida según las necesidades de cada empresa, sea cual sea el negocio(B2B, B2C o gestión interna). Demostramos que una buena estrategia de clientes se traduce en mejores y más sostenibles resultados, teniendo un retorno óptimo de la inversión sobre el modelo económico de la empresa.


www.cazoomi.com/ United States, Philippines, Indonesia, India and Sri Lanka

Cazoomi , a cloud services & solution provider, enables its Zendesk members with solutions ranging from software selection, consulting services, implementation, integration, support, migration and custom development services for any size business. With its global presence, Cazoomi provides clients with the best platform models suitable for their business development and technology integration. Headquartered in the heart of Silicon Valley and with 4 overseas offices in the Philippines, Indonesia, India and Sri Lanka, Cazoomi has unsurpassed front-end engagement teams with a highly flexible & scalable delivery model.

Cloud Hop Ltd.

www.cloudhop.it/ keval.shah@cloudhop.it +255767800888 Tanzania, Kenya, Uganda, Mozambique, Rwanda, Burundi

Cloud Hop is a Joint Venture between Sumaria and TheCopy Cat Group, that brings together a combined business experience of over 100 years. Their value-driven focus on innovation and efficiency transforms the diverse industries that they operate in.Cloud Hop Ltd specializes in End-to-end cloud integration, especially in implementation, training, management of cloud applications, and ICT advisory services. Cloud Hop was founded in Sept 2012, with the implicit purpose of taking cloud services to the enterprise espousing the core principles of reliability, flexibility, ease of use & costsavings. This has been achieved through a meticulous focus on details, integration of applications and above all satisfying customers’ needs. In the short time that Cloud Hop has been operating, it has built a reputation for solely representing “best of breed” applications that are leaders in their specific solutions. Cloud Hop presently has customers in the following countries which it focuses on: Tanzania, Kenya, Uganda, Mozambique, India, Mauritius and United Arab Emirates

Cloudset – by Coherence Design

www.cloudset.net info@cloudset.net +44 (0)1202 886288 United Kingdom

Coherence Design are Zendesk tuning specialists who help you implement advanced capabilities that improve your ability to excel at support. CloudSET leverage’s Zendesk’s App Framework and API to provide additional capabilities to extend agent workflows, end-user experiences, and host integrations. We support a world-wide customer base of over 250 and have 5 years of experience working with Zendesk


+45 6060 5949

As a Zendesk Premier Solution Provider, HelpHouse can help you become more efficient in Zendesk. Our core service is the implementation of and development for Zendesk. We will set up, implement and train your agents after best practice. To make sure your agents have that holistic overview of your customer, we integrate with your other business critical systems, make custom apps and make sure that you have a brilliant Helpcenter.

Contact Center Live

www.contactcenterlive.nl/ info@contactcenterlive.nl
+31 (0)88 – 123 2401 NL
IJsselmeerweg, 1
1411 AA Naarden

Contact Center Live assists organizations in the Netherlands and Belgium with various issues concerning the implementation and integration of Zendesk. Our consultants specialize in developing experiences around customer service.


www.cloudsquads.com info@cloudsquads.com United States

CloudSquads delivers transformational results to our clients by bringing social technologies to the enterprise. We provide solutions to the F1000 and leading SMBs to realize call center savings of 15%+ and marketing improvements of over 30%. We do this by harnessing the power of leading social technologies including Salesforce.com, Lithium, Badgeville and Jive and plugging that into existing infrastructure including contact center technologies and marketing automation systems from Salesforce, Zendesk, Oracle, Exact Target and Marketo.

Complit AS


Complit AS is a Norwegian IT-company that specializes in cloud based technologies. Our support department have 15 years of experience, and handles technical support for hundreds of companies in Europe. We believe that this experience benefits our customers in the implementation and management of Zendesk with all its wonderful features. Contact us for more information about how we can help you create a better experience for your customers.


www.crmway.com.br comercial@crmway.com.br Brazil

CRMWAY é parceira ofical ZENDESK e há mais de 10 anos focada em CRM.
Com khow-how em outros de CRMs de mercado, agregamos metodologias às ferramentas, como ITIL e Solution Selling.
Serviços de qualidade para com projetos de qualquer porte. Desde uma configuração inicial em um Projeto Kick-Off de 2 dias até projetos complexos integrados com SAP, TOTVS, Sênior ou Sankhya.
Entendemos os motivos que tornam a Zendesk lider no quadrante mágico do Gartner para atendimento B2C e queremos ajudá-lo a utilizar todo o potencial da ferramenta.
Envie um email que entraremos contato: comercial@crmway.com.br

Davinci Technologies

01 800 913 5528

Te guiamos para sacarle el máximo provecho a Zendesk en Colombia!

DoIT International

Israel, Greece

DoIT International was helping customers in Israel and Greece for the last decade by providing best-of-breed cloud solutions. Our unparalleled knowledge and experience deploying state-of-the-art solutions is the key for your success. Contact us today and meet the team of professionals who don’t compromise for quality.


www.estuate.com sales@estuate.com 408-400-0680 United States, Canada, India, UK

Estuate is a global technology services company, headquartered in Sunnyvale, California, with additional offices in Canada, India and the UK. With deep roots in the Enterprise applications space, we provide world-class software product consulting, implementation, migration, integration, custom development and professional services to Enterprise customers in diverse verticals. We leverage our cloud based apps ecosystem expertise to appreciate all the underlying nuances and serve zendesk members effectively. We pride ourselves on being highly-responsive, nimble and efficient, and are honored to let our clients speak on our behalf.


www.goenvoy.co info@goenvoy.co
+1 (415) 742 9245 North America

Envoy bridges the gap from purchase to production, helping you get the most out of your Zendesk investment in a quick and efficient manner. They’re passionate about great customer service and will help you design your Zendesk platform to deliver just that.

Argentina: +54 11 5239 9899;
US: +1 347 687 3612

FDV Solutions is an Argentine company with 9 years in the business, specializing in web & mobile solutions development with one clear goal – to help our customers use technology to enhance relationships with their customers and future prospects. With a team of 80 professionals also we have over 200 applications from various companies around the world. We have offices in Buenos Aires and New York.


www.frumatic.com dev@frumatic.com +90(212) 243 9585 Turkey

Frumatic in web and mobile technologies offering modern solutions. Our clients are companies who want to give their market position a new pulse by using cutting-edge solutions. The world of Internet technology is dynamic and constantly evolving. You certainly don’t want your competitors to tap into its vast resources and use its huge power before you do. If you want Interactive webdesign, Internet marketing, online customer tracking, real-time feedback: then there are plenty of tools now to increase your sales efficiency. Frumatic is a team of skilled professionals dedicated to effectively increasing your market share. We work with PHP, MySQL, WordPress, Django, Python. We can also help users customize their helpdesk to match their website layout working with CSS and Javascript, our designers will pick the right color combinations. Frumatic is an international company based in Usa, Monaco and Istanbul, so there is no obstacle for contracting with us, whether you are our client or our partner. We are ready to employ our expertise and talent to flawlessly make the most of your business.

Focal Agência

agenciafocal.com.br bruno@agenciafocal.com.br
+55 19 3388-4133

A Focalweb é uma Agência de Campinas/SP que trabalha com desenvolvimento de aplicações web, propaganda em mídia digital e otimização de comunicação com ferramentas online.
Nossa atuação junto ao Zendesk é a otimização de processos de comunicação utilizando suas ferramentas, implementação, desenvolvimento de aplicativos, integrações via API, treinamento e Suporte.
Somos parceiros Premium e Revendedores de Zendesk no Brasil.

Great Wave Tech

www.greatwavetech.com United States

Great Wave Tech is a success focused Professional Services firm located in the Bay Area. We are a full service consulting firm dedicated to delivering software as a service (SaaS) focusing on Zendesk.com, Salesforce.com, Boomi and Informatica cloud services. As a Zendesk consulting partner, our team utilizes vast experience and agile techniques to deliver successful, quality client solutions.

Grupo Arión

México +52 1 6394 4488

Grupo Arión es una empresa de Software, Consultoría, Marketing por Internet y Capacitación enfocada al cliente. Las raíces de Arión vienen de la fusión de cuatro empresas de consultoría y soluciones de software con más de 25 años de experiencia combinada y brindamos servicios orientados a que las empresas incrementen su rentabilidad, mejoren su productividad y se posicionen mejor contra su competencia. La consultoría de Grupo Arión se basa en procesos y tecnología probados y buscamos ayudar a nuestros clientes de manera práctica, con un enfoque austero, comprometido y sensible a los resultados de negocio de nuestros clientes. Ofrecemos plataformas de clase mundial y desarrollamos soluciones sobre esas plataformas. Los colaboradores de Grupo Arión tienen experiencia probada y sólida formación académica y de investigación; el personal de Arión en las áreas técnicas de tecnología es profundamente conocedor de sus productos y servicios y busca siempre convertir su conocimiento en beneficios tangibles a nuestros clientes.


+49 30 2632 9772
Berlin, London, Madrid

Specialists in Cloud Based Customer Service – Helpando provides the support you need to get the most from customer service solutions. We provide planning, training, data migration and app development for companies to enable deliver world class customer service.

Aerion Solutions Oy

+358 40 144 2415

Aerion Solutions Oy is a company specialized in mobile service and cloud service management and development. With our customers we integrate the best of SaaS solutions with existing On-premise and/or Cloud infrastructure into a modern and working environment. We supply our customers with consulting, implementations and support for the products we represent: AirWatch, BOX, OKTA, VMware Workspace ONE and Zendesk. We are familiar with G-Suite, O365, Azure and more traditional AD and LDAP environments.


www.imovo.com.mt info@imovo.com.mt<

iMovo is a dynamic professional services and solutions organisation, specialising in the fields of Customer Relationship Management (CRM) and Business Intelligence (BI). iMovo is committed to help companies achieve a true 360 degree view of their business and their customers. iMovo are based in Malta, with a global customer base that spans various industry sectors such as financial services, iGaming, retail, distribution, telecommunications, the professional services industry and the public sector.


+34 946556223 Spain

Ingartek is a company specialized in the development and integration of Zendesk for private companies and public administrations. We can adjust Zendesk to fit your business case. We also develop private apps integrated in Zendesk to connect third party data sources or services. We help companies improve their relationships with clients or citizens through multi-channeling (Web, Mail, Facebook, Twitter, etc.) and we identify the KPIs which make your business or service improve.


+502 2417 2400
América Central y el Caribe.

Descripción: Inforum implementa software de negocios SAP en Centro América y el Caribe, además de productos complementarios, ayudando a ser más eficiente las operaciones de negocios de nuestros clientes. Hoy en día se cuenta con más de 300 clientes en toda la región, en todo tipo de giros de negocio, lo que nos da una amplia experiencia, logrando darle excelentes resultados en un tiempo muy razonable. Entre los productos complementarios se encuentran soluciones para: o Manejo y optimización de Inventarios o Manejo y administración de bases de datos. o Producción Avanzada o Puntos de Venta o Inteligencia de Negocios o Nómina y Planillas o Manejo de Construcción. o Entre otros.


+ 55 (11) 2355-1996

Somos uma empresa com mais de 17 anos, provendo soluções de TI para que nossos clientes tenham o melhor resultado em seus negócios. Através da Consultoria em Atendimento ao Cliente com Zendesk, implementamos processos e melhorias para aumentar a performance do atendimento e transformar este serviço em uma ferramenta de apoio ao marketing, gerando otimos resultados.



A SantoDigital é uma consultoria de negócios em tecnologia especializada em serviços de computação em nuvem e tem como missão levar transformação digital para as empresas brasileiras. Criamos soluções e estratégias inovadoras baseadas em cloud computing que aceleram a adoção e a migração de sistemas.


www.keboola.com info@keboola.com UK, US, West Europe

Keboola is a team of people who are ultra-passionate about data (also known as data geeks). We also happen to be GoodData’s most experienced implementation partner. Keboola helps clients maximize the business value of their Zendesk solutions – from just building a few extra reports, to internal GoodData training, and/or creation of advanced analytics projects. Our geeks will help you turn data into actionable information in order to achieve your goals and answer those “unanswerable” questions. We build end-to-end BI solutions to help you make sense of your data, and by sense we mean money.


Lovestock & Leaf contact@lovestockleaf.com 1300 40 88 70 Australia, New Zealand

Lovestock &Leaf are the go-to experts for Zendesk® in the Australasian region. L&L will help you maximise your investment in Zendesk® and ensure that it is implemented and fine tuned to your intricate business needs. Our track record in the region is second to none, having delivered successful Zendesk®implementations for the telecommunications, retail,fashion, group buying, e-commerce and IT industries. We’ll make your transition to Zendesk® smooth and efficient.


www.msm2.com.br contato@msm2.com.br

A MSM2 é especializada em estratégias de marketing, vendas, atendimento e consultoria de processos, integrando soluções tecnológicas com resultados de negócios eficazes. Com processos inovadores e tecnologia eficiente a MSM2 ajuda sua empresa a manter o melhor relacionamento com seus clientes e fazer seu negócio prosperar.


United States

Looking for a sharp team of customer support experts to optimize your Zendesk instance? ModSquad has set-up over 200 Zendesk implementations and brings best practice insights to your workflows, macros, triggers and reports to assure you become most effective fast. With 10 years experience and managing more than a million global customer contacts daily (as an innovative 24/7 Customer Support outsourcer), we know well how to best optimize your processes and tools for maximum results. Services include implementation, integration of chat, phone, and social support systems, and optimization of the overall support experience. Offices in USA, UK, and Ireland.


+33 (0)1 76 21 77 45

Netapsys accompagne ses clients sur tous les enjeux de leur transformation numérique dont la gestion de leur service client. Partenaire de Zendesk, Netapsys propose une gamme de services complète pour vous accompagner dans le déploiement et l’optimisation des solutions Zendesk:

  • Conseil, audit, POC
  • Implémentation et développement spécifique
  • Intégration avec le SI existant
  • Support technique
  • Formation
  • Achat de licences

Nos atouts:

  • Consultants 100% spécialisés
  • Présence à Paris, Lyon, Nantes, Rennes, Lille et Strasbourg
  • Expertise dans les intégrations SI complexes
  • Forte démarche conseil


United Kingdom

Based in the UK Netpremacy are one of Europe’s leading Cloud Technology providers. With over 10 years cloud experience we have built up an exceptional pedigree of expertise. Strong and mutually beneficial relationships based on best-of-breed technical & change management expertise are our speciality. We believe in partnering strategically with you, genuinely understanding and being part of your business and having the energy and creativity to go above and beyond the minimum requirement!


United States

Myndbend, a U.S. based company, has demonstrated its expertise with Zendesk implementations and customizations for several years — including Help Center, custom agent apps, copywriting, and migrations. Additionally, with Marketplace apps such as Myndbend Change Manager, Myndbend has effectively extended Zendesk functionality for businesses of all sizes.


www.orangeone.jp 03 3234 8807 Japan




Pepron is a consulting company focused on bringing new and innovative ways to use Cloud and mobile services to facilitate and improve everyday business operations. We implement integrated business solutions with the help of widely used mobile services and the latest Cloud technologies. Built from a customer and end-user perspective, our solutions meet the business needs and fit the existing processes of customer organizations. Pepron’s specialized offering includes consulting, cloud and mobile system development and delivery, training, maintenance and ongoing support to ensure that our clients are getting the full benefits of the delivered solutions


www.placetel.de info@placetel.de Germany

The Placetel cloud pbx system is perfect for small and middle enterprises. The Placetel platform offers a comprehensive portfolio of more than 100 functions (e.g. CTI, Fax, IVR, mobile convergence etc.) allowing customers to participate in the advantages of a shared infrastructure while being fully scalable to the customers needs. The Placetel service can be implemented online, this means companies can register online, implement their pbx system online and being supported online – by phone, chat or e-mail. With Placetel an additionally ISDN or analogue telephone connection is no longer required – only a broadband connection is needed. Over 5000 business customers made their decision for Placetel. About Placetel and Zendesk: With Placetel you can integrate voice in your Zendesk. Trough the voice API Zendesk user tickets are automatically created by incoming calls from the Placetel phone system. Zendesk Ticket opens if the agent answers the call so that he is able to edit the ticket. The integration improves the workflow of every call center agent.

PT Trees Solutions

(+62) 21 8066 7065 Indonesia

PT Trees Solutions (Trees) is an Indonesian based company providing solutions in enterprise applications and business services. With pool of experienced resources, we provide expert project management, application and technical consulting, database administration and operation support that allow clients to take maximum advantage of the rapid advance of technology. With the combination of our in-depth business understanding, technology expertise and industry knowledge makes Trees become the right partner to our client.

Demeter ICT Company Limited

www.dmit.co.th support@dmit.co.th
+66 2 6759371 and +66 95 8045482 Thailand

Demeter ICTis one of the leading cloud-based solution service providers in Thailand. With our strong experience in Business Process consulting on Cloud platform, we are now one of Zendesk strongest partners in Thailand. We provide Zendesk and system implementation, together with multi-channel customer service process optimization, to various customers in Thailand. Our Zendesk success stories are in many industries, e.g. Financial service, Payment Gateway, Electronic Commerce, Retails, Oil & Gas etc.

Premium Plus

www.premium-plus.be support@premium-plus.be

Premium Plus is partner van Zendesk in België en helpt dagelijks bedrijven met de implementatie en optimalisatie van hun Zendesk.
Wij komen graag als lokale partner bij u ter plaatse en als klant van ons kan u genieten van volgende voordelen:

  • Prijsvoorstel op maat van uw noden
  • Garantie op een snelle implementatie
  • Onze Zendesk expertise
  • Onze opleidingen op maat
  • Onze Know how van diverse extra add-ons op Zendesk

Premium Plus est le partenaire de Zendesk pour la Belgique et nous aidons quotidiennement les sociétés à implémenter et optimaliser ce logiciel dans leur système.
Nous venons chez vous en tant que partenaire local et comme client vous pouvez bénéficier de différents avantages:

  • Prix sur mesure
  • Assurance d’un intégration rapide
  • Notre expertise Zendesk
  • Formation sur mesure
  • Notre connaissance de divers add-ons sur Zendesk


support.realconnections.nl support@realconnections.nl
030 – 6345 404

RealConnections assists business in the Netherlands that use cloud software. We can assist you with, Office 365, Okta, Google Apps, IBM Connections and of course Zendesk! 🙂 If you need any help with your Zendesk set-up, would like agent or admin training, or just would like someone to administer your Zendesk for you? Than we are a perfect fit. We strongly believe in a subscription model, and offer our service on per agent basis, with monthly contracts. We are happy to show you are commitment to have a long term mutual beneficial relationship.


Spain, United Kingdom

redk delivers CRM Solutions. Our technology solutions provide the tactical capabilities to enable companies to execute their customer strategies effectively and efficiently. We integrate technologies that helps you to deliver extraordinary customer experience. Contact us to find out more!
redk es una empresa especializada en entregar soluciones crm para la gestión de las relaciones con clientes. Implantamos tecnologías que aportan las herramientas tácticas y operativas que facilitan la ejecución, eficiente y eficaz, de las estrategias CRM de nuestros clientes. Integramos soluciones tecnológicas para entregar experiencias de cliente extraordinarias. Contáctanos para más información.

Regent Solutions LLC

www.regent-solutions.com/zendesk zendesk@regent-solutions.com
571-327-0838 HQ(Washington, DC) Offices in Mumbai/Jaipur India

Premium, End To End Zendesk services for a price that everyone can afford. You name it, we can deliver it with speed and efficiency. Ask us about all you can eat implementation/advisory managed services offerings.

Right Decisions

www.rightdecisions.es sales@rightdecisions.es
Spain, Portugal

Right Decisions es tu empresa de confianza para ayudarte en tus necesidades de TI, nuestra especialización será tu éxito y nuestro compromiso tu garantía. El servicio al cliente interno y externo es clave para cualquier organización, gracias a Zendesk y nuestro excelente servicio podrás alcanzar los objetivos deseados.
We are your trusted IT service company, our specialization is your succeed and our commitment your guarantee. Excellence in Customer Service is crucial for Organizations, Zendesk and our service is the perfect combination that will help you to achieve your most ambitious goals.

Sabienzia Technologies GmbH

www.sabienzia.com info@sabienzia.com Global +49 30 408 171 300

Sabienzia Technologies is a dynamically growing company and is regarded as a pioneer in the field of communications in telework. Thanks to the Interactive Dialogue Platform (IDP), Sabienzia empowers organisations to securely virtualise their workplaces using a comprehensive Suite composed by a set of multichannel solutions. Providing the technical basis for secure data transfer and processing, organisations benefit from Sabienzia’s technology effectively reacting to dynamic business, by means of securely enabling their geographically distributed teams on demand at any time with high flexibility. All Sabienzia services are conceived as “Software as a Service” and as such require nothing more than Internet access to be used. Sabienzia takes over the remote provisioning of all necessary software to guarantee a fully compatible and reliable operation within a private network infrastructure. With the introduction of the Voice integration between Zendesk and Sabienzia, the level of cooperation with customers and colleagues is highly enhanced resulting on a faster response and a more valuable experience with final customers. Use the power of your team! Benefit from the synergy of Sabienzia Technologies and Zendesk now!

Duplex Ltd. dba Shifra


Our company helps, through SaaS applications, create solutions for companies that want to have more control over their business and enable their people to live and work better. We provide consulting services and solution implementation in these areas: we help companies better visualize data; we harmonize technologies with our business model; digital transformation; lead management; project leading; building KPI-dashboards (SEO, marketing, e-commerce, campaigns, intranet etc.); process automatization.

Snoop Consulting

www.snoopconsulting.com info@snoopconsulting.com
+54 9 11 5263 2521 Argentina
+562 28204245 Chile

Snoop Snoop es una empresa de desarrollo y consultoría de software y servicios informáticos enfocada en simplificar el acceso a tecnologías emergentes y mejorar la productividad de los negocios. Se especializan en sistemas de misión crítica, gestión del conocimiento, análisis predictivo, inteligencia de negocios, Mobile Experience, IA y Cognitive Services.


+61 (02) 9953 3000

SSW‘s Consulting Services have delivered best of breed Microsoft solutions for more than 1,000 clients in 15 countries. With 40 consultants, SSW’s developers are some of the best in the business. We have many Microsoft Certifications, 5 MVPs, and a Microsoft Regional Director. SSW Consulting has over 25 years of experience developing awesome Microsoft solutions that today build on top of Angular, Azure, TFS, SharePoint, .NET, Dynamics 365 and SQL Server.


zubia.com.mx info@zubia.com.mx
+52 55 4738 4112 Mexico

Zubia Nuestros productos y servicios tecnológicos y de consultoría respaldan a las empresas que desean consolidar su posición y reputación en el mercado, a través del diseño e implantación de experiencias plena para sus clientes y colaboradores, con objeto de incrementar sus ventas, mejorar la rentabilidad y ofrecer un servicio de clase mundial.


+334 27 70 53 70

Synolia is a french consulting and services company specialized in the fields of Customer Relationship Management, E-Business and Business Intelligence. Our team helps companies to deliver great experience across all touchpoints. Synolia serves more than 550 companies in France and Europe, across all vertical markets, with the implementation of CRM, E-Business and Analytics solutions. Synolia is currently located in both Paris and Lyon.

Prospettiva Ltd

www.prospettiva.co.uk/ info@prospettiva.co.uk
+44 (0)1223 789560 UK

We’ve been implementing business software solutions for over three decades, which means we know a thing or two about the problems you can face managing your business. From revenue and expense tracking to collaborating with colleagues around the globe. We started as one of the UK’s largest Sage resellers and rapidly grew to become a leading SAP solution provider as well as cloud solutions specialist. Zendesk is the perfect addition to our cloud solutions portfolio. We love it so much; we use it to manage our own help desk, and now our customers love it. You will too. Popular services we provide: ERP, Cloud and Manufacturing Solutions, Implementation and Maintenance, Business Change, consultancy and project management.


www.phincon.com crm@phintraco.com
+62 21 2555 6178 Indonesia

PhinCon (Phintraco Consulting), a member of Phintraco Group, is an Information Technology (IT) consulting and services company, specializing in Customer Relationship Management (CRM), Middleware solutions, and related services that help customers accelerate their business growth. Established almost two decades ago, we are a world-class leading edge solutions company serving over 500 customers. Our clients range from medium to large local and multi-national companies in multiple industries (Telecommunication, Banking, Hospitality, Pharmaceutical, Energy & Utilities Industry, etc) that are located in Indonesia and overseas markets such as India, Thailand, Singapore, South Korea, and others. With our proven methodology and approach combined with knowledgeable and experienced consultants, we believe that we can bring substantial benefits to our clients.


www.pluscloud.nl/ info@pluscloud.nl
+31 40 4014000 The Netherlands

pluscloud is Zendesk Premier Solution Provider and assists organisations with the implementation of Zendesk in the business processes. With our customers we work on improving the customer experience for their customers on a day to day base. We work with startups, top global brands and everything in between. Workflows, Process Improvements, Help Center Themes, Custom Integrations & Apps, Telephony & CTI and more is what we’re working on daily with a team of consultants and developers.

Lotus Themes

www.lotusthemes.com/ hello@lotusthemes.com
Offices in Germany, clients globally

Lotus Themes provides customers with ready-for-use Help Center templates and related services like branding, customization, and installation. It doesn’t matter how much content you have, your Help Center will become attractive and have a better responsive web design in just a matter of minutes. Lotus Themes has hundreds of clients including Dropbox, Jet Brains, Imgur, Strava, Booking.com, Wave, Similar Web, PeopleDoc OneTwoTrip, etc.

The Service Corporation AB

+46 8 622 19 90

The Service Corporation is a professional services and support organization. We help customers implement and integrate the tools needed for a modern and effective customer service organization. Your workforce will be armed with the most effective tools, processes and best-practices to handle the service demands of modern customers. Over time we can keep your organization updated with continuous training, support for your customer service agents and provide recommendations based on best practices.

ADT Consulting

+41 79 3421011

We support companies of all sizes to create unforgettable Customer Experiences by streamlining, optimising, and digitizing their customer service operations.


UK, Norway, Sweden, Germany, France, Singapore, and Benelux.

Evatic Group develops and sells Service Management Systems to companies operating in the service industry.
The Service Management Systems are in-house developed solutions, which is especially adapted to cover the needs of companies performing technical service. A typical customer focuses on service chain optimization by emphasizing on sophisticated contract management, workforce planning and scheduling, and allowing service technicians to use handheld devices with mobile solutions.



Ontec helps to tailor your Zendesk for your business. They assist with advanced Zendesk set-up and design, custom development and apps, ticket and data migration as well as training and consulting.


+91 45443416 India

CloudCover is a global multi-cloud management consultancy with extensive experience and expertise in cloud architecture, devops and managed services. We deliver exceptionally agile cloud solutions through a combination of extreme automation and technical excellence. Together with Zendesk we help you design, implement and manage world class customer support systems.


+65 61002788

Since 2003, iZeno has been dedicated to helping Clients thrive in their Digital Transformation Journey. iZeno has successfully delivered more than 500 projects tailored to specific requirements in Customer Relationship Management, Big Data, Analytics and Cloud Computing.

Vlan Asia

+60 321070190
Malaysia & Greater Asia

We are a technology company established in 2003. Organically growing to a total solutions provider serving customers in various industries, focusing on small and medium businesses (SMBs) in Malaysia and Greater Asia.

Amrut Software

+91 07933685268

Amrut Software focuses on helping businesses, scale their Devops and Customer experience vertical by tailoring custom-made software and services. We deliver complete E-Commerce as well as M-Commerce support from design to content to order processing, ensuring Customer prosperity at the helm of our objective.

PT Mitra Integrasi Informatika

+21 29345777

Mitra Integrasi Informatika (“MII”), established on 1 March 1996 as a subsidiary of the publicly listed PT Metrodata Electronics, Tbk. (IDX: MTDL). MII’s IT service offerings include Cloud Computing; Enterprise Mobility; Big Data & Analytics; Security & Infrastructure; Business Application Implementation; IT Consulting; and Managed Services, based on industry Best Practices. MII has been building strategic alliances with more than 30 worldwide information technology companies. To deliver the highest quality, MII has been ISO 9001:2000 certified since 2002 and upgraded to ISO 9001:2015. Also received ISO/IEC 27001:2013 certification in 2015.



Focused mainly in the Portuguese market, DDS provides its clients with complete IT solutions, from Consultancy to Costumer Service, Data Centers Management and Programming for over 30 years.
DDS’ mission is to deliver the right solutions to clients, on time and on target, helping them to achieve their own market goals.


Australia & New Zealand

successCX is a Zendesk partner specialising in Zendesk Launches and Optimisation Services, based in Melbourne Australia. We deliver success using Zendesk best practices approach with rapid delivery methodology. With 4+ years of delivering Zendesk designs, configurations and launch services, we’ll ensure your Zendesk meets (and exceeds) your business needs!

Help Desk Migration


Help Desk Migration is an automated online service aimed at helping you quickly and efficiently import your data from any help desk to Zendesk. With the help of an easy-to-use Migration Wizard you can transition such essential records as Agents, Tickets (standard and custom fields), Contacts, Attachments, Knowledgebase articles and other data; as well as map the fields along the way. All of these possibilities are gift wrapped into a couple of layers of security, to ensure that your data is safe.