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ZIWO

Your ZIWO cloud contact center integrated instantly into Zendesk

Preview image of app
Preview image of app
Preview image of app

Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).

Your ZIWO cloud contact center integrated instantly into Zendesk.

ZIWO the cloud contact center software lets companies talk to their clients. Simply.

Get to a new level of extra productivity and customer experience thanks to the perfectly integrated ZIWO-ZENDESK app.

Agents don’t have to login or navigate multiple interfaces anymore. They stay in ZENDESK while ZIWO acts behind the scenes. When a call comes in, customer information pops-up automatically before the agent takes the call. Call history and voice recordings get integrated directly into a new ticket for better traceability. Are you calling back a contact? Not a problem with the click-to-call feature.

ZIWO gives you a complete overview of your call center activity with more than 40 live KPIs, and customizable real-time statistics dashboards: https://www.ziwo.io/live-kpi/

Need more integration? ZIWO is API based. 200+ API’s and WebSocket

ZIWO is accessible from any web-connected device on Google Chrome, connects to real or virtual agents, and connects virtual phone numbers from any country, even in UAE, Saudi Arabia KSA, Kuwait, Oman, and Bahrain.

Start your free trial now! www.ziwo.io

App details

Works with
support
Ticketing System
Author
ZIWO.io
Version
2.1
Price (USD)
Free

Apps install directly into your account

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