The Google Drive integration lets you connect your Google Drive account to your Zendesk, so you can easily upload/attach files directly to/from Google Drive within a ticket in Zendesk Support. With this integration, you’re able to use Google Drive without leaving Zendesk Support.
With the Google Drive integration, you can upload files that have been attached in a ticket directly to your Google Drive account. You’ll find the attached files from the ticket in the sidebar on the right side. It makes it possible for you to:
Do you need to send a file from your Google Drive account when replying to a customer in Zendesk?
With this integration, you’re able to attach files from your Google Drive account directly in a ticket without leaving Zendesk Support. Click on the Google Drive icon, and you'll be able to search for files throughout your account and attach it to your reply.
We want to make sure you’re fully satisfied and just as pleased with this app as we are. So, if you’re missing a feature or think something could be changed for the better, just head over to our community and let us know.
This app is made by helphouse.io. We’re a 360º Zendesk consulting house and the leading Zendesk Master Partner in Europe.
We’re experts in customer experience and Zendesk. And besides creating apps for Zendesk Marketplace, we also help companies implement and optimize Zendesk. We’ve already helped dozens of companies save time and money doing just that. Feel free to reach out to us if you have any questions.