Diversity, equity, & inclusion
Empowering organizations to empower women: How can we #ChooseToChallenge this IWD?
For International Women’s Day on March 8th, the theme is #ChooseToChallenge, prompting both men and women around the world to call out gender bias and inequality when they see it.
Latest stories
Article Start using inclusive language with your team and customers
A contentious election, protests, and the storming of the U.S. Capitol captured the world’s attention in…
Article 6 tips for creating more inclusive surveys
Now more than ever inclusion is a measure of workplace culture and inequality across industries. But…
Article 7 ways to reduce bias in conversational AI
You may remember Tay, Microsoft’s infamous Twitter chatbot that unintentionally picked up on hate speech and…
Article Empathy circles: from a moment to a movement
Employees needed urgent support as multiple crises unfolded. Empathy circles were born: safe spaces where our people could talk and feel safe
Article Caroline Criado Perez on systemic data bias that counts women out
Years ago, I read an article explaining that most objects that appear solid aren’t; they are,…
Article What’s my job again? On returning from parental leave
The first time I left on parental leave, my company had just been acquired. As a…
Article Inclusive leadership has never been more imperative
As our nation struggles with and rallies around a re-awakening of racial injustice that has been…
Article Values with action: how Zendesk will continue to do better
Silence is complicity. Speech is not enough. We’re committed to being an ongoing catalyst for change. Here are the latest steps we’re taking.