Unify all your retail channels within a single workspace.

Limited time only. Get 20% off Zendesk + ChannelReply integration for an annual contract or 15% for a three(3) month contract.

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Supercharge customer support today New Customers Only. Terms Apply.

Supercharge customer support today New Customers Only. Terms Apply.

Zendesk enables companies of all sizes to deliver the best customer support experiences. Bringing all your channels together is a crucial piece in making your shoppers (and agents) happy. With Zendesk + ChannelReply you can unify conversations from all your channels in just a few clicks—whether it’s marketplace messages coming from Amazon or conversations happening on social, web, or messaging. With all the right information in one place, resolve tickets faster and treat every shopper like a VIP.

Get up to 20% off Zendesk and ChannelReply by following these 3 steps:

Step #1: Start a free Zendesk trial in the form here
Step #2: Visit ChannelReply to integrate with Amazon
Step #3: Apply promo code ZACR1Y (annual) or ZACR3M (three(3) months) at Zendesk checkout

With Zendesk + Amazon:

  • Get up & running easily and scale as you grow your business
  • Unify all your channels in a single workspace—easily answering marketplace conversations within Zendesk
  • Deliver fast and personalized support, with all the context your agents need, never losing track of the conversation

Try free for 14 days or sign-in to redeem this offer

Apply promo code ZACR1Y (20% off annual contract) or ZACR3M (15% off three(3) month contract) at checkout

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*Offer expires on September 30, 2022*


  • Promo valid for new customers only
  • This offer cannot be combined with any other offers
  • This promo is subject to your agreement to our Master Subscription Agreement found here.
  • This promotion may be subject to further terms and conditions which can be made available upon request.

    How to Redeem

  • Start a free trial of Zendesk above and ChannelReply here. At Zendesk checkout apply promo code ZACR1Y to get 20% off (annual contract) or promo code ZACR3M to get 15% off (three(3) month contract). Discounts for ChannelReply will be automatically applied at checkout.
  • Already trialed with us? Login to your account and select a plan to purchase. Apply promo code ZACR1Y at checkout to get 20% off (annual contract) or promo code ZACR3M to get 15% off (three(3) month contract)
  • Purchases must be completed by September 30, 2022 11:59pm U.S. Pacific Standard Time. Coupon code expire on September 30, 2022 11:59pm U.S. Pacific Standard Time

    Contract & Billing

  • Subscription Term must be for a minimum term of 12 months with an annual billing frequency for the 20% discount. Monthly billing frequency will apply a 15% discount for a total of three(3) months
  • Discount applied to initial purchase only; discount will not carry over upon renewal or be applied to additional agent purchases

Frequently Asked Questions

How can I buy Zendesk?

Just sign up for a trial and within your trial account, you can purchase today. You can pay by credit card online. To take advantage of this offer, simply apply promo code ZACR1Y (annual contract) or ZACR3M (three(3) month contract) at checkout. This offer is valid for new Zendesk customers only.

How can I buy ChannelReply, who powers the integration between Zendesk and my retail channels, like Amazon?

Just sign up for a trial here, and you can purchase today or at the end of your free trial. You can pay by credit card online. The 20% discount (annual contract) and 15% discount (three(3) month contract) will apply to all new ChannelReply customers, using the same promo codes.

How does the Zendesk free trial work?

When you sign up for your trial of Zendesk Suite, you'll have access to all features on the Zendesk Suite Professional plan. If you want to trial a specific plan, just contact us.

At any point during the trial, you can choose a plan and pay by credit card from within your account.

What should I do if the promotion code is not working?

  • Please make sure you’ve entered the promotion code exactly as it appears. The promo code is ZACR1Y (annual contract) or ZACR3M (three(3) month contract). This promo code applies to both Zendesk and ChannelReply
  • Please make sure you selected the annual billing cycle on the Payment page for the 20% discount or monthly billing cycle for the 15% discount
  • Promotion applies to new Zendesk customers only

Answer Amazon messages directly from Zendesk

Don't just take our word for it

Golfio maximizes agent productivity

“Our customer service department is able to see order information right in Zendesk instead of having to browse through multiple websites.”

Howard Choi
Business Dev Manager, Golfio

Quiksilver keeps customers happy

“[Our Zendesk integration] makes managing customer service on Amazon efficient and effective. We can handle 4x the amount of volume and improve satisfaction across the board.”

Stephan Ashley
eCommerce Technical Analyst, Quiksilver