Optimize your support
operations as you scale
Customer expectations are constantly evolving.
Keep up with them by making sure your customer support operations are in tip-top shape.
Zendesk Support Enterprise Plan
The Zendesk Support Enterprise plan gives your company the tools you need to optimize your support operations as you scale.
Keep team members accountable by giving certain roles the right account permissions. Easily audit changes made to your Support instance with features like custom roles and audit logs.
With custom roles, you can give specific permissions to your agents to see the tickets that just pertain to them.
Get support from experts that know Zendesk best whenever you need it, with features like Launch Guidance and 24x7 support from Zendesk.
With our Launch Guidance program, you’ll get to partner with Zendesk experts who will help you build a support solution that's tailored to your business.
Global brands on the Support Enterprise Plan
“We now have the ability to have multiple teams working together in one instance of Zendesk, which allows them to collaborate and also focus their work in their area of subject matter expertise. The Support Enterprise Plan also allows us to scale in a more efficient and cost effective way, without compromising the quality of our service.”
Director of Customer Service
SUPPORT ENTERPRISE PLAN OVERVIEW
95% of customers that upgraded to Support Enterprise said they reduced the complexity of their support operations by up to 75%.Learn more
Hear from Zendesk General Manager, David Williams, on customer service trends and how to get the most out of the Support Enterprise Plan.Watch the webinar