Customer retention

What is customer retention? 11 examples and strategies to retain customers

Businesses work hard to attract customers through a mix of marketing, social media and brand strategies.…

Customers have come to expect more out of companies, but who can blame them? We have…

Does your company have a customer success manager? If not, you are missing out. Here is how this role can help your organisation.

The best source of information for customer service, sales tips, guides and industry best practice. Join us.