Skip to main content

Tools and templates

How to create customer surveys: 8 tips and examples

Customer surveys are a great way to gather feedback—the challenge is getting people to respond. Here’s how to create engaging surveys your customers will actually complete.

Tools and mediaTools and templates

Latest stories

13 min read

8 great FAQ page examples and how to create your own

An FAQ page should be part of your team’s investment in customer self-service. Get inspired to create your own with these FAQ page examples from well-known brands.

Help centreTools and mediaTools and templates

14 min read

7 cold email templates that skyrocket response rates

Getting a prospect to respond to a cold email isn’t always easy. Our template playbook can help with that.

Tools and mediaTools and templates

Best practices
8 min read

Feedback form examples, templates and how to write your own

Use these feedback form tips to help you hear more from your customers and improve your CX.

Customer feedbackTools and mediaTools and templates

Subscribe to the blog

The best source of information for customer service, sales tips, guides and industry best practice. Join us.