The Netomi Virtual Agent empowers you to resolve customer service tickets within seconds. The Netomi platform is used by companies including WestJet, Singtel and Nespresso to turn customer service into a proactive and pervasive differentiator. Netomi was named as a Gartner 2019 Cool Vendor in CRM and Customer Service and featured as a Growth Vendor in Forrester's New Tech: Conversational AI For Customer Service.
With the Netomi Virtual Agent, you can:
The Netomi Virtual Agent dramatically reduces response times on email and chat, boosts agent productivity and provides a brilliant customer experience.