Provide The Support Experiences Your Customers Deserve
GetFeedback by Momentive is a customer feedback and experience platform purpose-built for customer support, success, and experience teams. Organizations can start quickly and easily with templitized surveys based on CX best practices, that are sent after support, or other customer touch-points. Quickly take action to drive better agent engagement and customer experience across the entire journey.
Our self-service platform and integration enables organizations of any size to get up and running fast. Capture feedback immediately across multiple channels, including digital experiences. Increase loyalty, drive customer retention and improve the overall experience with our closed-loop feedback collection and escalation workflows. Combine customer feedback and Zendesk data to uncover actionable customer, product, and agent insights that help organizations provide exceptional experiences everywhere.
Drastically Increase Survey Response Rates
Easily Uncover Actionable Trends
Quickly Trigger The Right Follow Up
Our Integration Enables You To:
Discover why our customers trust GetFeedback to power their CX
“Customer expectations are changing fast. We rely on agile partners to pivot and improve. GetFeedback moves at our pace to synthesize Voice of the Customer and expedite data-driven decisions and actions.” - Stephanie Stafford, Director of Customer Experience, YETI
Want To Learn more?
Contact firstname.lastname@example.org to learn more about our partnership and integration with Zendesk or visit us at getfeedback.com to learn more about anything and everything CX related.