Attentive

Enable your customer support team to directly answer customers' text messages.

Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue, and over 5,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Attentive at a Glance

  • Scale your list of SMS and email subscribers more effectively than any other solution using Attentive’s list growth tools.
  • Target the right audience using data from across your tech stack and send personalized messages that inspire action.
  • Confidently build a revenue-generating SMS marketing program with compliance at the forefront.
  • Real-time dashboards for subscriber growth, message engagement, revenue attribution, and integrations
  • Extend the value of Attentive by connecting with the rest of your technology stack.

Integration Overview

  • Deliver a great customer experience. Respond to questions from SMS subscribers via SMS - directly from Zendesk.
  • Streamline your customer service. Attentive can automatically forward all questions or those related to a specific keyword, to your customer support team queue.
  • Resolve issues more quickly with more context. View up to 10 SMS messages from the prior 5 days for the customer you are helping.

App details

Works with
support
Ticketing System
Author
Attentive
Version
1.0
Price (USD)
Free to install
See pricing details

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