Offering the most effective tools to get users the content they need. Astro Theme provides great configurability through its easy to use settings, and empowers users to find the answers they need with great ease. Astro Theme delivers the following benefits:
User Friendly - No Code Configuration
Responsive - Designed for any Device
Easy to Deploy - Simply Upload the Theme and Brand it to Suit
Business Branding - Easily modify colors, styles, fonts and images to suit your business
Express Navigation - Users can navigate to where they need to get to quickly via the dynamic side-bar
Home Page Quick Answers - High volume questions can be answered directly on the home page
Self Service par excellence - Drive down ticket volumes whilst delivering great customer experiences using our best practices.
Popular Articles: Highlights key articles or sections to address your high volume queries quickly and easily. Supports photos and icons. Features optional description text and button.
Homepage FAQ Accordion: Answer the simple questions at speed on the Home Page! Set up to 5 questions and answers. Each answer can contain a custom link, body content and will accept formatted HTML.
Featured Category Tiles: Five different ways to display the category tiles. Featuring two options for displaying dynamic category tiles which show a preview of the contained sections and articles on click.
Active Layouts: Control which sections are active, and the order of each section on the page.
Dynamic tree menu sidebar: showing all articles, sections and categories. Enables customers to quickly explore the Help Centre.
In This Article Section: Auto-generated headers links allowing quick navigation to key parts of an article.
We’re ready to help you achieve your perfect help center. Get in touch to find out about our expert services. We can assist you in reaching your goals through additional Help Center customization, best practice concepts, administrator education and more at www.successcx.com/contact
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