A playground for new ideas
People say change is hard, but we don’t think it has to be. With customer experience, it pays to be adaptable — and bold. Our Premium Sandbox gives you a safe space to make changes to your Support setup. It’s a realistic copy of your production environment, where you can imagine and build, with a safety net.Contact us
Build without risk
Use your sandbox to design and develop new configurations to your Support instance. By relying on a test environment, you’ll reduce disruptions to your active production environment.
Test your way to success
Accurately battletest changes to existing features, workflows, and configurations to fit your dynamic needs. It’s set up to look and act just like the real thing.
Train your teams
Onboard new people and teams in a realistic environment. You’ll reduce ramp-up time and make sure your customers are getting a consistent experience.
What’s inside the box
Configured in a few clicks
You can engage with your Premium Sandbox right from the Admin Center. With several clicks, create a sandbox quickly and easily, and control how you manage your sandbox, all in one place (in limited availability).
Let’s talk business
Premium Sandbox is an add-on to Support Enterprise and Support Suite Enterprise. It gives you access to a process that copies content from your production instance into the sandbox instance. (The standard sandbox doesn’t replicate your production instance.) There are three levels of Premium that you can choose from — metadata, partial, and production.Contact us to learn more.