On-demand July 22, 2026Featured
AI Masterclass 2026 - North America
Two specialized tracks. One hands-on experience. Expert‑guided and hands‑on: assess agentic service readiness and build a practical plan to operate, govern, and improve AI in service. Start with the on‑demand keynote, then apply it in a live CX workshop, IT workshop, or both.
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Digital September 2, 2026
Industry Insights, Financial Service: Turn AI Uncertainty Into Compliant Financial CX
Join us for Turn AI Uncertainty Into Compliant Financial CX, where financial services experts will share how teams are putting AI to work without sacrificing trust or compliance. You’ll get practical guidance on where to start, what to measure, and how to know if your team is ready, plus real examples from across banking, fintech, and insurance.
Register nowDigital September 10, 2026
Zendesk Deep Dive : A smarter way to build and maintain AI-ready knowledge
Build a knowledge base that is ready for AI. See how Knowledge Copilot identifies gaps, recommends articles, and helps keep content current. You’ll also learn how new connectors bring trusted content from tools like Google Drive and Dropbox into Zendesk, while the conversational help center makes it easier for customers to find answers. Join the live demo and Q&A to see these capabilities in action.
Register nowOn-demand August 19, 2026
What's new at Zendesk August
See what’s new. Understand what matters. Ask experts questions. Know exactly what to improve next in your Zendesk setup. Meet Admin Copilot, a proactive AI assistant that spots what’s slowing you down and makes the fixes for you. Less time digging, more time optimizing. Join our next What’s New webinar for a look at Admin Copilot in action. Plus, the latest product updates from Zendesk and what our experts think they mean for your team. Save your spot to see what’s new at Zendesk.
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