Global customers, regional donations

Global customers, regional donations

April 24, 2013
Global customers, regional donations

The introduction of Zendesk’’s Starter plan last year was the start of something really great. When customers sign up, they get a customer service application, and a very deserving nonprofit gets a $20 donation.

Initially, Starter funds made up a portion of our $1 million donation to San Francisco’’s UCSF Benioff Children’’s Hospital. More recently, Starter funds contributed to our $100,000 donation to charity:water, a fantastic non-profit that’s been bringing clean and safe drinking water to people in developing nations since 2006. They’’ve also been a longtime Zendesk customer and being able to support them “back” was incredibly gratifying.

As the next chapter in our Starter story begins, we’’ve decided to do things a bit differently: We’’ve asked our offices around the world to choose local charities they want to benefit from from our Starter plan subscriptions. Here are the organizations that our local teams selected.

Americas: St. Anthony Medical Clinic
A five-minute walk from our headquarters in San Francisco, the St. Anthony Medical Clinic provides free primary and specialty care to 3,400 uninsured patients through more than 12,000 visits a year. Approximately 90 percent of clinic patients earn less than $10,000 a year, and 25 percent are homeless.

Europe: Temple Street Children’s University Hospital and COSMIC
Our offices in Europe will be supporting two charities: Temple Street Children’s University Hospital in Dublin and COSMIC (Children of St. Mary’’s Intensive Care) in London. Both organizations work tirelessly to provide top-notch, compassionate care for seriously ill children and heavily rely on donations to provide this care. Each hospital resides close to our local Zendesk office.

Asia-Pacific: Dry July and Zapuni
Dry July, which raises funds to create better environments and support networks for adult cancer patients and their families, is an organization our Melbourne has been working with for more than a year. Our new office in Tokyo selected Zapuni, which unites world-renowned musicians and visual artists to raise money for charity. Currently, the organization is focused on helping children who were affected by the Tohoku earthquake and devastating tsunami.

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