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Article
3 min read

OpenStore’s co-founder, Jeremy Wood, on overcoming doubts and raising $150 million

Wood shares how timing played a key role in OpenStore's success and what the future of e-commerce might look like.

Article
4 min read

How bootstrapping paved the way for a $125M growth investment in Slice

Slice’s founder Ilir Sela discusses the importance of being resourceful and putting the customer first when building a company and product.

Article
3 min read

How to overcome self-doubt and thrive through startup challenges with Electric.ai’s Ryan Denehy

The founder and CEO opens up about the challenges of entrepreneurship and how he navigated them to build a successful company.

Article
2 min read

Deel’s Alex Bouaziz on how to pivot with conviction

The Deel co-founder and CEO discusses his company’s billion-dollar pivot and leadership philosophies.

Article
2 min read

Revolutionizing sales with data: Atrium’s success with co-founder Pete Kazanjy

Discover the journey of Atrium, a data-driven sales management software company that achieved business success with its strategic hiring, strong inbound game, and valuable community content.

Article
4 min read

Prioritizing go-to-market-fit and getting to $800M ARR with ZoomInfo CEO Henry Schuck

Schuck shares his top tips and growth strategies that helped propel his company to success.

Article
3 min read

Tailscale’s $113M success with Avery Pennarun

Tailscale’s Pennarun shares insights on building a product customers love–not just like.

Article
1 min read

Building a successful startup with Elliot Shmukler, co-founder of Anomalo and former Chief Growth Officer at Instacart

Creating your own business isn’t for the faint of heart. Just ask Elliot Shmukler, co-founder of…

Article
3 min read

Going from $0 to $100M ARR in just 18 months with Wiz co-founder Ami Luttwak

A "wiz" indeed, Luttwak discusses how to find success with customers during tough times.

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

Article
2 min read

Glean founder Arvind Jain—don’t wait to go after enterprise accounts

“Glean” some great insights on closing big deals from day one.

Article
2 min read

ShareFile, Levitate co-founder Jesse Lipson: Trust yourself

From bootstrapping through acquisition, Lipson advises balancing conventional wisdom with entrepreneurial spirit.

Article
4 min read

Why “valuation is B.S.” to Truora founder Daniel Bilbao

A startups jack of all trades, Bilbao talks sales, hiring, fundraising, and more on the Sit Down Startup podcast.

Make yourself heard

Join the Zendesk Experience Research Panel and help shape the future of our products.

Article
3 min read

Virtually Human founder Chris Ebeling: Building the horse before the track

Don't wait until an idea is 100% baked if you believe in where it's going.

Article
3 min read

Zapier co-founder Mike Knoop: Follow the breadcrumbs from superfans

Here's how the founders knew this wasn't "just another piece of software."

Article
3 min read

Braze co-founder Mark Ghermezian: “Whatever CRM is, that’s what we need to build”

Here's how founder persistence and ability to anticipate customers’ needs helped Braze dominate the developer-customer market.

Article
4 min read

Stay product-obsessed: Take it from Zendesk VP and 2x founder Cristina Fonseca

Learn how Fonseca navigated radically different business environments over two tours of duty as a startup founder.

Article
3 min read

Eightfold founder Ashutosh Garg on how to achieve “pitch-market fit”

Why the right product and the right product story work hand-in-hand.

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