Zendesk is the complete service solution you can count on both now and in the future. With our technology, you’ll bring ease to customers, increase your team’s productivity and identify ways to grow your business.
Zendesk is the leader in customer service software
Fast time to value
Zendesk works right out of the box, so you can get up and running quickly and onboard agents in record time with our easy-to-use interface.
Built to last
Our solution is designed for growth, whether you’re a small, medium or enterprise business. With Zendesk, you can provide a differentiated customer experience at scale.
Committed to your success
As the trusted choice, we empower you with our thought leadership and a team of experts ready to help you improve your customer experience.
Early-stage startups can get access to Zendesk free for 6 months.
Give customers the ability to contact you on the channel they prefer. Zendesk has omnichannel support baked right in so customers can reach you via email, live chat, phone and social media.
Add messaging to your website or mobile app so customers can reach you instantly on any device. Stay in touch with personalised interactions and allow any agent to pick up the conversation without losing context.
Provide your team with a unified agent workspace so they can focus more on customers. Teams can collaborate, switch between channels and leverage smart workflow automations to get the job done seamlessly.
Don’t be left in the dark on how to improve your business. Use out-of-the-box reporting and analytics to measure your team’s performance and spot recurring customer trends or customise and build your own.
Zendesk knows how to play well with others, so connecting your existing systems will be a breeze. We also have the Zendesk Marketplace, where you can find additional partners, apps and integrations.
“Zendesk is a BAA-compliant platform that expedited our workflows a lot. We no longer need external tools to provide or get data from customers. We can now do everything directly in Zendesk.”
“We chose Zendesk because of its suitability and easy implementation. We started with just Support and now have the complete Support Suite Enterprise solution with all the integrated channels.”
“Zendesk is a BAA-compliant platform that expedited our workflows a lot. We no longer need external tools to provide or get data from customers. We can now do everything directly in Zendesk.”
“We chose Zendesk because of its suitability and easy implementation. We started with just Support and now have the complete Support Suite Enterprise solution with all the integrated channels.”
“Zendesk is a BAA-compliant platform that expedited our workflows a lot. We no longer need external tools to provide or get data from customers. We can now do everything directly in Zendesk.”
Zendesk Ventures provides capital and expertise for your company. If you’re advancing the customer and employee experience and innovating with Generative AI – we want to hear from you.
Zendesk is a service-first CRM company that builds software to improve customer relationships. Our software is powerful, flexible and scales to meet the needs of any business. Especially for your small business. Watch a demo to learn more about Zendesk.
We provide an omnichannel solution for any business that’s looking to support its customers – whether that’s individual consumers, businesses or your internal employees. Get more details about the Zendesk Suite.
You’ve come to the right place. Customer support is our speciality, so here’s our suggestion. First, start with this helpful article that covers the basics and then explore our interactive demo so you can see Zendesk in action.
Businesses choose Zendesk because it works right out-of-the-box. You’ll get set up in minutes – not months or years.
Plans are month-to-month or annual. You can start, stop or make changes to your plan at any time (but please note that refunds are not given for cancellations or downgrades). Find out how to manage your subscription. You can also contact us for help.
Yes, we have a great programme for startups. Qualifying early stage startups get Zendesk free for 6 months. Get unlimited access to all Zendesk products, build connections in our community and learn best practice from our very own experts. See if you qualify.
