Guide Importer by LEAFWORKS

Guide Importer app allows you to perform a bulk import and export of your Guide articles, sections and categories, making it easy to update your Help Center without wasting time.

Within the app, your agents will be able to:

• Import or export articles, sections and categories in Excel file format
• Specify to which brands article are connected with
• Choose for which permission groups do articles apply
• Adjust article visibility with language and user group selection (e.g. signed-in users, agents and admins etc.)
• In your Excel files, choose which columns designate articles, sections or categories
• Specify the article labels delimiter

App inquiries

Contact us if you have any questions, comments, or feature requests regarding this app.

About Leafworks

At Leafworks we build custom apps and bring value to your Zendesk implementation project. Feel free to get in touch with us regarding your Zendesk-related challenges.

Contact

Mail: zendesk@leafworks.de | Web: www.leafworks.de