App details
Works with
Support
Installs
25+
Author
LeafworksVersion
2.0.1
Price (USD)
Multiple plans available
Apps install directly into your account
Plans and pricing
Standard
Free 14-day trial, then $2.00 per agent, per month
- Create and link side tickets
- Push or pull comments and attachments between Zendesk tickets
- Create and use Zendesk ticket templates in your side tickets to save time with repeating side tickets
- Define ticket properties in the ticket templates
Premium
Free 14-day trial, then $5.00 per agent, per month
- Pick & pack: Share content between tickets
- Multi Ticket creation up to 20 side tickets simultaneously
- Integration with “Select an address app” → Add email to Sideticket
- Closed selection groups for requesters and assignees in direct ticket menu