Onepilot

Manage your Onepilot journey directly on Zendesk

Onepilot makes Customer Care Outsourcing simple and flexible. Onepilot empowers e-merchants with a fully flexible solution to handle all or part of their customer support. We provide a 100% human, instant and 24/7 answer to your end-users. Powered with Onepilot tech, our native french, english, german and spanish native agents turn into support heroes and efficiently solve all kinds of tickets for our clients, across all channels: chat, mail, phone or social networks.

Onepilot platform offers agents simplified access to knowledge, driven by AI, and a unified work environment with popular tools integrations allowing agents to perform refunds, track orders, and other tasks in a few clicks.

With this Zendesk application, you can manage your Onepilot journey directly on Zendesk.

Features currently offered:

  • Quality check management: follow and apply quality check on tickets done by Onepilot

Many other features are coming soon!

App details

Works with
support
Ticketing System
Author
Onepilot
Version
1.0
Price (USD)
Free to install
See pricing details

Apps install directly into your account

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