RingCentral SMS by OAppS

RingCentral SMS/MMS & Bulk SMS is now available as a channel in Zendesk.

Connect with your customers around the world using RingCentral SMS/MMS for Zendesk extension. Instantly send SMS & MMS messages using both Templated and Customized SMS. Channel Integration helps to communicate within the Zendesk support medium.

Key Features :

  • Outbound Messages - Send SMS/MMS messages to any Zendesk Contacts as tickets/ threads.
  • Inbound Messages - Receive SMS/MMS messages from any number as Zendesk Tickets.
  • Bulk SMS - Send Templated or Customized messages as bulk SMS to Zendesk Contacts instantly.
  • Unlimited Templates - Save Unlimited Templates with friendly names.
  • Unlimited Phone Numbers - Add multiple RingCentral Phone numbers and associate them with a Friendly name.
  • Channel Integration - SMS is now available as a channel in Zendesk, which means businesses can now engage their end-users in live chat sessions on SMS.
Prerequisite :
  • Zendesk Account
  • RingCentral Account
  • Start a Subscription to enable 7-day Free trial.
  • NO PAYMENTS on the free trial period.
About OAppS :

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App details

Works with
Support
Version
1.0
Price (USD)
$20.00 per agent, per month
See pricing details

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