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Google Calendar

This integration connects Zendesk's action builder to Google Calendar, enabling automated event management within workflows for creating, looking up, updating, and deleting calendar events.

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About this connector

By connecting the action builder to Google Calendar, admins can "integrate Zendesk with external systems in automated workflows, improving collaboration and maintaining a seamless experience across multiple platforms." The integration allows users to automate event management tasks using specific inputs like time, attendees, and event details. This "helps streamline scheduling tasks directly from your support environment" and enables calendar operations to be incorporated into automated Zendesk workflows.

Actions

The following actions are available

Create event
Lookup event
Update event
Delete event

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Connector details

Requirements

All Suites (Team, Growth, Professional, Enterprise, or Enterprise Plus) OR Support (Team, Professional, or Enterprise)
Scope Authorization: https://www.googleapis.com/auth/calendar
Google account for authentication

How to connect

In Admin Center, go to Apps and integrations > Actions > Action flows
Create or edit an action flow
Under External actions, click Google Calendar
Click Connect
Follow Google Calendar's prompts to authenticate

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