In an effort to appeal to consumer demands for seamless, consistent service across all channels, many companies are now ramping up their omnichannel strategies. How are they doing? Loudhouse surveyed 7,000 consumers in seven countries to find out more about the gap between consumer expectations and what shoppers experience in the real world. In addition to the global findings below, check out our country-specific graphics for Australia, the U.K., and the U.S.
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